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Negotiation Strategies

Influence, impact, and deliver value to your organization through effective negotiation

As technology and automation continue to transform the nature of work, interpersonal skills are becoming increasingly relevant as a way to add a competitive edge in business. The ability to successfully negotiate in a way that delivers value for all parties sets a collaborative tone for future conflict resolution and is an impactful way to stand out as a leader in your organization.

Collaborative negotiation places people at the heart of any agreement, deal, or mediation. This helps ensure that all parties involved feel that they have a sense of control and that the outcome is a win-win situation. It also fosters transparency and trust, separates the people from the problem, and encourages shared responsibility for the end result.

Program convener and Yale SOM lecturer Dr. Daylian Cain will help you develop your own unique negotiating style that can be applied in both professional and personal situations. Gain a theoretical understanding of what constitutes an effective interaction by exploring the common mistakes people make and discussing real-world case studies. The focal point of this program is developing practical negotiation skills through live sessions with fellow participants that will prepare you to be an effective leader in a world characterized by increasing complexity.

This program was an opportunity to tune into a structured approach to negotiations, and, distinct from other related teachings in negotiations, an opportunity to focus on preparing for negotiation in a structured way to maximize value creation and sharing during the actual negotiation. This take on maximizing value in any negotiation was highly appreciated.

Anton Neschadim

About the Program

What to Expect

  • Learn how to create and maximize value for all parties through collaborative negotiation
  • Find out how post-settlement settlements can achieve enhanced outcomes during the second round of negotiations
  • Develop practical negotiation skills as you explore negotiation strategies and common mistakes, work through real-world case studies, and take part in live scenarios
  • Explore how question-asking techniques and negotiation tools can be used to add value to any bargaining or mediation scenario
  • Establish your strongest negotiation style through self-analysis and craft a personalized preparation document to use in the future
  • Business leaders and executives who want to have greater influence within their organization
  • Aspiring business leaders looking to show their value and make an impact within their current role
  • Business professionals and specialists such as lawyers, doctors, and consultants who need to negotiate contracts or maintain effective client relationships
  • Individuals looking to improve their negotiation and strategic communication skills, and to understand how issues like disclosure and conflict of interest are resolved
  • Anyone who negotiates agreements and contracts such as job offers, promotions, asset purchases, resource allocations, organization decisions, and mergers and acquisitions
  • Orientation Module
  • Module 1: The value of engaging in negotiation
  • Module 2: Question-asking practices for effective negotiation
  • Module 3: Understanding and expanding the pie
  • Module 4: Securing a better deal for both parties
  • Module 5: Creating value by turning an opponent into a partner
  • Module 6: Developing your personalized negotiation strategy

As a working professional, my learning experience was enhanced by frequent, high-quality opportunities to apply practical strategies in an everyday work context. Grounded in theory and in proven practice, the fact that lessons were based on real scenarios made engaging with each authentic and worthwhile. As a result, my professional practice has been greatly enriched.

Brian K. Marchman, Ph.D.


Program Convener

Daylian Cain
Daylian Cain

Senior Lecturer in Negotiations & Leadership

Areas of Expertise: Behavioral Economics, Conflicts of Interest, Corporate Governance, Ethics, Leadership, Negotiations, Organizational Behavior, Social Enterprise

Daylian M. Cain, Ph.D., is a Senior Lecturer of Negotiations & Leadership at the Yale School of Management. Prior to joining Yale in 2007, Cain was the Russell Sage Fellow of Behavioral Economics at Harvard. Originally hailing from Nova Scotia, Cain is a former Canada science scholar. He has three master’s degrees and —from Carnegie Mellon— a Ph.D. in Business. He likes to say that he focuses on “why smart people do dumb things.”

Fun Facts: Cain has appeared as a special guest on National Geographic’s TV show Brain Games, and his poker avatar (“Raising Cain”) is one of the opponents you may face at

Learn more

Registration Information

Program Details

Registration closes: August 13, 2024
Program starts with orientation: August 21, 2024

There are no prerequisites for this program. Register to get started. Our online program collaborator, GetSmarter, will welcome you and guide you through the steps to secure your place in the program.

A program fee reduction of 15% is available for those working in the nonprofit or government sectors; Yale University alumni; small groups of 3-6; and those who have previously participated in a Yale Executive Education program with Yale SOM or 2U/GetSmarter.*

*Discounts cannot be combined.

This program does not qualify for veteran financial aid or veterans benefits at this time.

Program Collaborator

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This program is presented entirely online in collaboration with leaders in digital education, GetSmarter, a brand of 2U, Inc. Technology meets academic rigor in GetSmarter’s people-mediated model which enables lifelong learners across the globe to obtain industry-relevant skills that are certified by the world’s most reputable academic institutions. This interactive, supportive teaching model is designed for busy professionals and results in unprecedented certification rates for online courses.

View the Negotiation Strategies online program on the GetSmarter website.

Modules are released on a weekly basis, and can be completed in your own time and at your own pace.