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At InsightsOn 2025, we’re bringing together the brightest minds in marketing, insights, and academia to tackle the industry's biggest challenges.

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Latest Insights

gift basket delivery at doorstep
April 10, 2025

Can Food Delivery Apps Break into Retail through Special Occasions?

Connecting customers to not just food but also merchandise is a matter of shifting perceptions of delivery apps’ strengths, according to a new study out of YCCI.

Abstract scale of 600% of something vs 6x of something
March 18, 2025

The Power of Percentages To Convey Magnitude

People interpret large differences in percentage as bigger than the equivalent differences in multipliers and absolute numbers — an important insight for those who have to communicate numerical change.
 

AI Robot hand selecting image of a person out of a line of polaroid photos, implying that AI can assist in the selection of job candidates
January 28, 2025

Using AI for a Better, Cheaper Recruitment Process

With the right model, AI can use video recording of interviews to infer the job candidates who are best-suited to sales jobs.

Hear from Discovery Students

Several Yale SOM interns posing outside an office building on a city street
July 11, 2024

Internship Spotlight: Jordan Greer ’25, Procter & Gamble

For Jordan Greer ’25, participation in the Discovery Projects, an experiential course from the Yale Center for Customer Insights, prepared her to develop comprehensive marketing solutions in her summer internship. 

Daniel Joseph
September 22, 2023

Internship Spotlight: Daniel Joseph ’24, Nike, Inc.

Daniel Joseph ’24 says participating in the YCCI Discovery Project provided the solid foundation in marketing he needed to succeed in a summer internship with Nike’s Global Consumer Insights Organization.

 

Victoria Bush
September 28, 2022

Internship Spotlight: Victoria Bush ’23, GEM

Victoria Bush ’23 looks back at her experience this summer as an intern with GEM, a vitamin company that creates whole-food nutritional chews. 

Past and Current Affiliate Partners

A grid of company logos representing current and past affiliate partners of the Yale Center for Customer Insights including: HP, McDonalds, Google, IBM, Snap, Pfizer, IKEA, Clorox, Colgate Palmolive, and Proctor & Gamble

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