Featured case studies by Yale on Healthcare
Design at the Mayo Clinic
Healthcare, Innovation & Design, Leadership & Teamwork, Social Enterprise
In the early 2000s, Mayo Clinic physician Nicholas LaRusso began asking himself a question: if we can test new drugs in clinical trials, can we also test new kinds of doctor-patient interactions? Although over the last 50 years there had been enormous advances in diagnosing and treating disease, the systems of delivering health care had changed little. In fact, new tests, treatments, and procedures meant that the health care experience had become increasingly complex for provider and patient alike...
