2019 Yale Customer Insights Conference

May 10 – 11, 2019

At the Yale Customer Insights Conference, leading thinkers and doers will come together to share notes at an event exploring the frontiers of marketing strategy, consumer choice and product innovation. The event begins with a welcome reception on Thursday, May 9 at 6:00pm. The conference concludes on Saturday at 1:00pm. 

Diversity of Perspectives

Mix of global leaders in business, academia, and society present a unique balance of rigorous research and on-the-ground experience

Inspiration that Recharges

Quick-paced, high-energy agenda drives multi-dimensional thinking and rapid exposure to new ideas to recharge your approach and refresh your toolkit.

AgendaAttendee Information

Evans Hall, Yale School of Management
165 Whitney Avenue
New Haven, CT 06511
United States
Event tags



Seth Farbman, former Chief Marketing Officer at Spotify | Linda Schupack, President of Marketing at AMC Networks | Stan Sthanunathan, EVP of Customer & Market Insights at Unilever

Laurence Bucher, Global Vice President of Consumer & Market Insights at Wrigley-Mars | Will Platt-Higgins, VP of Global Client Partnerships at Facebook | Ewa Witkowska, VP of Insights & Analytics at PepsiCo

Ari Sheinkin, Vice President of Marketing Analytics at IBM; Molly Crockett, Assistant Professor of Psychology at Yale University; Dan Goldstein, Principal Researcher at Microsoft Research

Dan Kahan, Professor at Yale Law School


Register by April 1 to Save $200 on Standard, Academic, and Alumni Rates

Register Now

Hotel Blocks

We have hotel blocks available at two area hotels:

The Omni New Haven*
155 Temple Street, New Haven
Yale Conference Rate: $219.00 per night

The Study at Yale*
155 Temple Street, New Haven
Yale Conference Rate: $229.00 per night

 * Shuttle service will be provided from The Omni New Haven and The Study at Yale  hotels on the morning of Friday, May 10 and Saturday May 11.

Past Events