Yale School of Management

Center for Customer Insights

Advancing the frontiers of consumer understanding

2019 Yale Customer Insights Conference

May 10 – 11, 2019

At the 2019 Yale Customer Insights Conference, leading thinkers and doers came together to share notes at an event exploring the frontiers of marketing strategy, consumer choice and product innovation. 

Diversity of Perspectives

Mix of global leaders in business, academia, and society presented a unique balance of rigorous research and on-the-ground experience

Inspiration that Recharges

Quick-paced, high-energy agenda drives multi-dimensional thinking and rapid exposure to new ideas to recharge your approach and refresh your toolkit.

Evans Hall, Yale School of Management
165 Whitney Avenue
New Haven, CT 06511
United States
Event tags



Seth Farbman, former Chief Marketing Officer at Spotify | Linda Schupack, President of Marketing at AMC Networks | Stan Sthanunathan, EVP of Customer & Market Insights at Unilever

Laurence Bucher, Global Vice President of Consumer & Market Insights at Wrigley-Mars | Will Platt-Higgins, VP of Global Client Partnerships at Facebook | Ewa Witkowska, VP of Insights & Analytics at PepsiCo

Ari Sheinkin, Vice President of Marketing Analytics at IBM; Molly Crockett, Assistant Professor of Psychology at Yale University; Dan Goldstein, Principal Researcher at Microsoft Research

Dan Kahan, Professor at Yale Law School

Past Events