Though consumer psychology studies how people behave in the market, very little is actually known about what consumers know of and believe about markets.
February 13, 2024
Center for Customer Insights
Blog
Academic research can provide a lot of interesting insight on Valentine's Day gifting. Discover how marketers can capitalize on the diverse motivations behind gift-giving to spread love across all relationships.
February 07, 2024
Center for Customer Insights
Blog
Explore the rise of wellness-driven beliefs behind consumer decisions where nonalcoholic options are no longer just for the sober but for those prioritizing mental and physical well-being.
January 10, 2024
Center for Customer Insights
Blog
Uncover the psychological nuances behind the gap between good intentions and actual follow-through when it comes to New Year's Resolutions, exploring phenomena like hyperbolic discounting and identity attachment.
December 21, 2023
Center for Customer Insights
Blog
Evolving consumer demands and societal shifts are reshaping the concept of brand trust. How can brands build lasting consumer trust leading to loyalty in today's ever-changing marketing landscape?
December 19, 2023
Center for Customer Insights
Blog
As pet retailers notice a post-pandemic dip in customers, a study out of the Yale Center for Customer Insights (YCCI) uncovers marketing and advertising strategies that could help drive up sales and services.
November 20, 2023
Center for Customer Insights
Blog
Explore the nuanced consumer perceptions of natural and sustainable personal care products, revealing that even ardent advocates of sustainability may have limits in their preferences.
November 13, 2023
Center for Customer Insights
Blog
Explore the psychology of consumer behavior to uncover what drives shoppers from impulsive purchases to thoughtful choices, shedding light on System 1's allure, shopping momentum, opportunity costs, and the importance of lasting value in consumer