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Insights Blog

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September 26, 2016 Center for Customer Insights Blog

Tasting Expectations

It’s commonly accepted that our experiences inform our beliefs. But marketers take note: the converse is just as true.

person taking a picture of their food
September 22, 2016 Center for Customer Insights Blog

Happiness through Photography

Despite skyrocketing growth in photography, the effect of taking pictures on consumer experiences has long been unknown. A new study out of Yale demonstrates that taking photographs can actually increase our enjoyment of experiences.

Hallway at Yale SOM
June 10, 2016 Center for Customer Insights Blog

4 Essential Insights from the 2016 Yale Customer Insights Conference

piggy bank
March 16, 2016 Center for Customer Insights Blog

How Much Are Millennials Engaged in Retirement Annuities?

Photo of Mountains with ycci conference logo on it
March 08, 2016 Center for Customer Insights Blog

5 Questions with Kirsten Lynch, CMO of Vail Resorts

crystal ball on pile of money
February 04, 2016 Center for Customer Insights Blog

The One-Sided Crystal Ball

When thinking about their future financial situation, consumers systematically give more weight to rising income than they do to rising expenses.