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Insights Blog

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three apples, green, yellow and red
August 31, 2021 Center for Customer Insights Blog

When to Launch? How New Options Alter Consumer Choice Preferences

The timing of a new launch is a key consideration in product marketing. News of an upcoming competitive launch often sets off a fire drill of reactions—prompting marketers to put pressure on supply chains to be first to market.

Neha Kulsh
August 26, 2021 MBA Blog

Internship Spotlight: Neha Kulsh ’22, Los Angeles Mayor’s Office

Neha Kulsh ’22 leaned on her SOM coursework to help LA work on its COVID-19 response.

a pile of name tags in red and blue
vintage yellow tv on blue background with green screen and antennae
illustration of an arrow made out of people standing together
June 22, 2021 Center for Customer Insights Blog

The Heart of Business with Hubert Joly

Illustration of tiny workers looking at graphs on a large computer screen with a lightbulb and book as props.
June 22, 2021 Center for Customer Insights Blog

Building a More Effective Salesforce

Approximately 10% of the U.S. labor force works in personal sales, and yet little is understood about how to improve the performance of this sector. New research provides three important insights.

man looking into the distance with glasses with AI going on in his head
June 11, 2021 Center for Customer Insights Blog

Re-Imagining the Insights Function with Stephan Gans

business chart in blue and gold
June 02, 2021 Center for Customer Insights Blog

Quantum Marketing

In the inaugural session of the Learning from Leaders webinar series, Raja Rajamannar gave attendees a look at what’s ahead for marketing through the lens of his new book, Quantum Marketing: Mastering the New Marketing Mindset for Tomorrow's Consu

a hand holding an illuminated light bulb
May 25, 2021 Center for Customer Insights Blog

The Craft of Data and Art of Insights

In this session of the YCCI’s Learning from Leaders webinar series, Unilever’s Stan Sthanunathan discusses the universal need for effective insights leaders. “Insights,” he says, “are required in any function, any company, any industry.”

gamification illustrated
May 11, 2021 Center for Customer Insights Blog

The Motivating Power of Games

Yu-kai Chou has spent nearly two decades studying how gamification can drive long-term behavior change. In a recent presentation to the Yale-Ipsos Think Tank, Chou walked through what he’s learned and his framework for applying insights.