Detailed Job Listing:
JOB FAMILY: MANAGERIAL AND PROFESSIONAL
STARS Requisition: 95105BR
University Job Title: Program Manager
Department Job Title: Program Manager for Programs and Impact
Grade: P5
Work Model: Hybrid
Total # of hours to be worked: 20
Position Focus:
The Program Manager for Programs and Impact for the Yale School of Management (SOM) Program on Social Enterprise, Innovation, and Impact (PSEII) will contribute to the Program’s mission of developing and deploying management skills, tools, and perspectives for social and environmental impact. The Program achieves this mission by supporting scholarly research, developing both classroom and experiential social impact courses, supporting the development of teaching materials, and by creating and supporting student extracurricular engagements. Reports to the Faculty Director and Executive Director and collaborates with the Associate Director for External Engagements and the Associate Director for Programs and Operations to develop and implement a variety of curricular and extracurricular programs and coordinate them across the PSEII.
Essential Duties:
- Assists in course administration and in seeking unique opportunities for course content. Assist faculty in obtaining class materials relevant to social enterprise and social impact. Write and coordinate the creation of teaching cases. Assist faculty in forming partnerships to further faculty research and write and coordinate the writing of articles highlighting research on social impact.
- In coordination with student leadership and the Associate Director for External Engagements, administer the Social Impact Lab speaker series. Work with student leadership of the Economic Development Club and the MIINT Impact Investing competition. Coordinate with student leadership to develop strategies and timelines for the student-led Yale Philanthropy Conference and the student-led Economic Development Symposium. Coordinate with students, faculty, and the other Associate Directors to develop new opportunities for similar engagement with outside constituencies.
- Assist in creating, onboarding, and managing an alumni advisory board for the PSEII.
- Collaborate with faculty and other PSEII staff to design, launch, and manage new projects.
- Identify alumni and other mentors and develop structures to connect individual students and student groups to mentoring opportunities. Coordinate with Career Development and Alumni Affairs to create opportunities for student-alumni mentoring relationships, create programming for alumni, and foster career opportunities for PSEII students.
- Collaborate with SOM Communications and other departments to inform internal and external stakeholders about PSEII achievements and activities. Create content for external communications
- Coordinate student workers engaged in case-writing and other PSEII-supported activities.
- Oversee student extracurricular seminar series, conferences, and other engagements.
Required Education & Experience:
Bachelor’s degree in a related field and four years of related experience or an equivalent combination of education and experience.
Required Skills & Abilities:
- Ability to guide and support the build out of new programs.
- Detail oriented and well-developed organizational, analytical, and interpersonal skills. Strong written and verbal communication skills. Proven ability to work successfully in a fast-paced and changing environment.
- Proven ability to represent Yale SOM appropriately with internal and external constituencies.
- Proven commitment to diversity and inclusion, equity, and excellence.
Preferred:
Master’s degree in a related field. Experience in social enterprise and experience working with international partners. Experience in international development. Five years’ experience in project or program management. Experienced Project Manager with a deep commitment to and knowledge of both academia and businesses that pursue social goals.
Competencies:
- Customer Service Focus – Listening carefully to and understanding customers’ needs and proactively responding to those needs in a consistent and timely manner.
- Teamwork/Communication – Working cooperatively to achieve common goals. Support cooperation, collaboration and the sharing of information.
- Product Excellence – Provide the best quality product available and continuously upgrade standards to maintain quality.
- Leadership – Provide direction and motivation to others through communication, modeling appropriate behavior, optimism and high achievement
- Innovative – Openness to new ideas and their implementation. Ability to react and adapt to changing situations appropriately.
- Strategic Thinking – Recognize opportunities, identify critical, high pay-off activities and prioritize them to attain goals.