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Targeted Advertising as an Implicit Recommendation and Personal Data Opt-Out

Marketing Science
Articles
Published: Forthcoming
Author(s): E. Ning, J. Shin, and J. Yu

Abstract

We study an advertiser’s targeting strategy and its effects on consumer data privacy choices, both of which determine the advertiser’s targeting accuracy. Targeted ads, serving as implicit recommendations when consumer preferences are uncertain, not only influence the consumer’s beliefs and purchasing decisions but also amplify the advertiser’s temptation towards strategic mistargeting—sending ads to poorly matched consumers. Our analysis reveals that advertisers may, paradoxically, choose less precise targeting as accuracy improves. Even if prediction is perfect, the advertiser still targets the wrong consumers, leading to strategic mistargeting. Nev- ertheless, consumer surplus can remain positive due to improved identification of well-matched consumers, thereby reducing the incentive for consumers to withhold information. However, the scenario shifts with endogenous pricing; better prediction leads to more precise targeting, although mistargeting persists. To exploit the recommendation effect of advertising, the ad- vertiser raises prices instead of diluting recommendation power, lowering consumer welfare and prompting consumers to opt out of data collection. Furthermore, we investigate the impact of consumer data opt-out decisions under varying privacy policy defaults (opt-in vs. opt-out). These decisions significantly affect equilibrium outcomes, influencing both the advertiser’s tar- geting strategies and consumer welfare. Our findings highlight the complex relationship between targeting accuracy, privacy choices, and advertisers’ incentives

Topics:
Marketing
Journal:
Marketing Science