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More Insights from YCCI

Claire Burns Colloquium on Marketing Leadership

A smiling person with long hair wearing a button-down shirt and suit jacket

A group of people standing in front of a neon wall sign in the shape of the state of Texas that says “Howdy”

Antonio Lucio speaking to a classroom of students

a book open on grass

A person wearing a black sweater sitting on a stool

Several people sitting around a table working on laptops, with a projector screen displaying data in the background

yale som students with sid ratna

gift basket delivery at doorstep

Abstract scale of 600% of something vs 6x of something

AI Robot hand selecting image of a person out of a line of polaroid photos, implying that AI can assist in the selection of job candidates

Two feet on a track at the starting line about to walk or run- intrinsic motivations for new years resolutions

Consumer using chat feature with AI to assist with communication of complaints

Raja Rajamannar Chief Marketing Officer, Mastercard at Yale Center for Customer Insights Colloquium on Marketing Leadership