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Insights Blog

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covid vaccine stock
April 21, 2021 Center for Customer Insights Blog

To Increase Vaccination Rates, Think Like a Marketer

Despite the staggering damages wrought by COVID-19, a significant portion of healthcare workers appear reluctant to get vaccinated. The big question is why. Approaching this question like a marketer could prove fruitful.

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cartoonized people in front of smart phone screen with depictions of online reviews
January 29, 2021 Center for Customer Insights Blog

The Overlooked Value of Mistakes in Consumer Ratings and Reviews

Shoppers are more likely to purchase a product after reading a review that describes making a prior purchase mistake. So why aren’t marketers capitalizing on this?

depiction of virtual data lock with blue background
January 15, 2021 Center for Customer Insights Blog

The Benefits of Privacy

In May of 2018, the European Union enacted the world’s strictest data privacy law: the General Data Protection Regulation. A new analysis demonstrates how, by and large, everybody—consumers, firms, society—wins as a result.

woman in yellow shirt opening a package with surprise
person's hand feeding currency into a vending machine
November 16, 2020 Center for Customer Insights Blog

How We Buy When Time Is Short

An experiment with vending machines on train platforms demonstrates the way in which time pressure affects our decision-making—and how marketers and data scientists might use this to their advantage.

illustration of character checking output from computer with red pen
November 16, 2020 Center for Customer Insights Blog

Refining Insights

Businessman holding abstract brain and icon tools
November 16, 2020 Center for Customer Insights Blog

Elevating Insights - The Power to Shape our Future

Stan Sthanunathan, the Executive Vice President of Consumer and Market Insights for Unilever, joined a recent meeting of the Yale-Ipsos Think Tank to share his expertise leading the insights function for Fortune 200 companies.

green beer bottles in wooden beer holder
October 20, 2020 Center for Customer Insights Blog

Premium Beer: Beliefs and Barriers

neon computer that says cyber monday on a black background surrounded by neon decals that are representative of online shopping
October 15, 2020 Center for Customer Insights Blog

Holiday Shopping in November?

Insights into Consumer Buying Behavior that Can Make Your Cyber Monday Deals More Appealing All Season Long