Yale School of Management

Center for Customer Insights

Advancing the frontiers of consumer understanding


The Advisory Board comprises leaders from customer-facing organizations in a wide range of sectors. Board members provide the Center with leadership and foresight to advance the Center’s mission and purpose.

Cummings Jon Cummings YC '85

Chairperson, YCCI Advisory Board; Senior Partner, McKinsey & Company 

Jon Cummings is a Senior Partner at McKinsey & Company and has been with the Firm since 1987. Jon began his career in Chicago and was in South Africa from 1994 to 2002, where he co-founded the Johannesburg Office and was the Office Manager for seven years. Jon leads McKinsey’s Americas Packaged Goods practice and is based in New Jersey. Prior to joining McKinsey, Jon received his BA from Yale University and a M.Sc. from the London School of Economics in the U.K.

Michiel Bakker 

Director, Global Programs, Real Estate and Workplace Services at Google  Bakker

Michiel Bakker is the Director of Global Programs, Real Estate and Workplace Services at Google. Prior to becoming the Director of Global Programs, Real Estate and Workplace Services at Google, Michiel was Google’s Director of Global Food Services, where he led the company’s world-renowned Food program, supporting all food service related activities and initiatives for Google’s global community. Bakker’s focus areas include developing new insights and evidence in how food experiences can enable individuals and teams to be their best short and long term, and developing internal and external global partnerships to explore and tackle the challenges and opportunities in the broader food systems.

Prior to joining Google, Michiel spent 17 years with Starwood Hotels & Resorts Worldwide Inc. Most recently, he led Starwood’s Food and Beverage in Europe, Africa and the Middle East where he drove operations and guided growth and development. Prior to that, he co-lead Starwood’s F&B efforts in its North American Division and was for many years the F&B leader for Starwood’s New builds and transitions team. Michiel holds a Bachelor of Business Administration degree from the Hotel Management School Maastricht (The Netherlands), a MBA from the University of Bradford (UK), a Master’s of Hospitality Administration degree from the University of Nevada, Las Vegas and a Master’s degree in Real Estate and Construction Management at the University of Denver.

Together with his wife Nicolette, Michiel is raising his two sons (Brian and Andrew) in sunny Los Gatos, California. In his spare time, Michiel loves to spend time with his family, traveling, walking, eating out, reading and enjoying life.

Christine Barton, Law ‘99Barton

Partner and Managing Director, The Boston Consulting Group

Christine's topic expertise is growth / topline turnaround, consumer insights and market research, positioning, branding, marketing, new product development, and customer experience.  Christine has focused on growth and insights-led topline turnaround in her 15 years at BCG.  She leads the Marketing and Sales practice in their South system.  She joined The Boston Consulting Group full time after earning a law degree from Yale Law School ‘99. She holds a Masters from Oxford University where she was a Rhodes Scholar, after she graduated from the University of Texas at Austin.

Melville E. Blake III '80

Principal, Stern Strategy Group Blake

Mel Blake is Principal at Stern Strategy Group, a lecture agency representing thought leaders with provocative ideas and expertise about the future of business, science, and society. Stern Strategy Group connects companies and organizations with leading visionaries and social change agents shaping the future of business and welfare of the world. He brings 30 years of corporate executive, advisory, and talent management experience to the job.  Mel was Executive Vice President and Managing Director at BankBoston Corporation, where he was a member of the Corporate Working Committee, the bank’s executive policy and decision-making body. He has also served as Chief of Staff at FleetBoston Financial, and Managing Director for Ecommerce Development, concentrating on business-to-business markets. Prior to his corporate positions, he was a Vice President at the MAC Group, a management consulting firm based in Cambridge MA. He holds a BA in Economics from Wesleyan University (CT) and earned an MBA from the Yale School of Management. Mel is also a contributor to the business press, both in print and on-line.

Eric Breissinger YC '89

Vice President, North America Family Care, Procter & GambleBreissinger

Eric Breissinger is the Vice President, North America Family Care at Procter & Gamble. Eric joined Procter & Gamble in 1989 as a Sales Representative, Paper CBD after earning his BA from Yale University. In his 22+ years with the organization, Eric has gained exposure to numerous P&G business areas. In brand management positions, Eric worked on Crest, Comet, Metamucil and in Pharmacy and Oral Care categories. As Marketing Director, Eric worked on the Walmart Customer Team, Personal Health Care, and Family Care, Bounty.

Prior to his current position, Eric held General Manager and Vice President roles in Family Care & Global HHC Marketing. Eric is actively involved in the Cincinnati community, having served on the Board of Directors of the Lyons YMCA/ Anderson Barracudas swim team and as a coach with the Immaculate Heart of Mary Athletic Boosters and the St. Ursula Villa Boosters.

Claire M. Burns '96

Chief Marketing and Strategy Officer, Prudential InternationalBurns

Claire Burns is the CMO and Chief Strategy Officer for Prudential International. In that role, she oversees brand and marketing, digital strategy, product management and business strategy for the international division of Prudential Financial (Pru).

Prior to joining Pru, Claire was Chief Customer Officer for MetLife, where she led the company’s transformation from a product to customer-centric organization. Before MetLife, Claire was Chief Strategy Officer for Alico, a $37B global subsidiary of AIG. In that role, Claire oversaw the strategy, M&A, divestiture, investor relations and corporate communications functions.

During her 20 years in the industry, Claire has played a variety of managerial and executive roles in marketing, strategy, communications and operations for MetLife, AIG, Lincoln Financial and Aetna. She has also held positions in communications and publicity for Columbia Motion Pictures and Senator John McCain.

Ms. Burns received her MBA from the Yale School of Management and earned a BA in government and international relations from Wesleyan University.

Manuela Buxo

Senior Vice President, Global Strategic Marketing, Sanofi Consumer Health Care Buxo

Manuela is Senior Vice President for Global Strategic Marketing at Sanofi Consumer Health Care. She oversees all Global Marketing activities including switches from prescription to over-the-counter, as well as key global capability areas such as Marketing Excellence, Consumer & Market Insights, Business Intelligence, Media, and Digital.

Prior to joining Sanofi in 2014, Manuela held various leadership roles at Bayer for 16 years and worked on Bayer’s prescription drug as well as its over-the-counter business, both in operational and strategic positions. Manuela has lived and worked in Germany, USA, Mexico, Switzerland, and France.

Manuela holds an MBA from HHL, Leipzig Graduate School of Management, Germany. She is married and has two children.  She and her family reside in Frankfurt, Germany.

Sara Dent ‘86Sara Dent

Trustee, Woods Hole Oceanographic Institution 

Sara is a current Trustee of the Woods Hole Oceanographic Institution, the world’s leading independent non-profit organization dedicated to ocean research, exploration and education. Operation positions in Maintenance and Repair and Traffic and Chartering Departments of the Chevron Shipping Company led to the interest in becoming involved with the Oceanographic. She is also the Board of the Clearwater  Investment Trust, an investment company.

Sara is currently on the Advisory Council for the World War II Memorial on the National Mall and the AFI/Silver Theater in Silver Spring, Maryland. She has also served on the board of the Rock Island Company as well as several foundations and schools. 

James A. Firestone '78

Retired President, Corporate Operations NA and Executive Vice President, Xerox Corporation Firestone

James Firestone was the president of  Corporate Operations at Xerox Corporation. He was named to this position in September 2008. He was also an Executive Vice President of the corporation, appointed in April 2007. Mr. Firestone was responsible for the company's core corporate organizations that support all areas of the business worldwide, including research and development, information management, strategy, Fuji Xerox relations, human resources and ethics, marketing and communications, and Xerox's environmental health and safety initiatives. Prior to this role, Mr. Firestone was president, Xerox North America, a position he assumed in 2004 after serving as the company's chief strategist. As head of North America, Firestone was responsible for direct and indirect channels of distribution in the United States and Canada including direct sales and service, agents, resellers and Teleweb. In this role, he led the company's $1.5 billion acquisition of Global Imaging Systems in 2007, increasing Xerox's access to small and mid-size businesses in the U.S. by 50 percent. Jim joined Xerox from IBM in August 1998 as president of the Xerox Channels Group, responsible for creating a network of resellers for Xerox's office printers and multifunction systems. He then was named senior vice president for the Corporate Strategy and Marketing Group. At IBM, Jim was responsible for all of the company's consumer products and services for the home and family market. He joined IBM in 1995, helping launch a new division to develop and market hardware, software and multimedia products. Prior to IBM, Jim headed the consumer division of Ameritech, a telecommunications company, from 1993 to 1995. He spent the first 15 years of his career at American Express, serving as President of the Japan Division, and subsequently leading the Corporate Card and Travelers Cheques businesses. Jim serves on the board of directors of Fuji, The Japan Fund and The Goodyear Tire & Rubber Company.

Thomas E. Gage '80 Tom Gage

CEO and Managing Director, Marconi Pacific, LLC

As CEO and Managing Director of Marconi Pacific, Tom Gage works as a consultant and venture investor in the high-tech venture industry and in lower tech buy-outs. Previously, Mr. Gage was Senior VP of Verisign Communications Services responsible for VCS's Wireline P&L including product management, product development and marketing. Tom Gage has over 20 years experience as a management consultant which includes positions as vice president and managing director of Gemini Consulting’s North American C4 practice, and associate with the MAC Group, general management consultants. He also spent four years at Conoco as a coal and international oil analyst. He has broad and deep experience in telecommunications, property and casualty insurance, energy, real estate investment and venture capital. Tom also serves on The Maret School Board.

Stephan Gans

Senior Vice President, Chief Insights & Analytics Officer, PepsiCoGans

Prior to joining PepsiCo, Stephan was the chief strategy officer for Interbrand North America, overseeing North American and Global practices. Before joining Interbrand, Stephan was co-owner and CEO of the global marketing consultancy EffectiveBrands, which focused exclusively on building effective marketing organizations for global brand leaders until it was acquired by WPP in 2014.  Stephan began his career at Unilever, where he held both brand management and leadership roles in Europe and the U.S.

Stephan was born in Amsterdam, The Netherlands, and lives with his family in Greenwich, CT.

Edward S. Harrington ’87

Chairman / Innovation Process Consultant, Ideas to Go, Inc.Harrington

Ed is the Chairman / Innovation Process Consultant of Ideas To Go, a creative process consulting firm that specializes in helping Fortune 100 Companies create innovative business solutions and marketing strategies, with a particular focus on eliciting insights and ideas directly from clients’ customers and consumers. Ed joined Ideas To Go in 1994. Prior to joining Ideas To Go, Ed held several marketing positions at Procter & Gamble and Bausch & Lomb. At P&G he helped spearhead the first initiative into consumer understanding and concept development, looking at both traditional and non-traditional methods of exploring customer needs. He has facilitated hundreds of consumer-client sessions on a very broad range of subjects including new product development, product positioning, and product naming. Ed also speaks at seminars and conferences on the subjects of creative problem solving and how to successfully plumb the hearts, minds and imaginations of consumers for insights and ideas.

See more about Ed's work with Ideas To Go and YCCI.

Rohit KichluRohit Hichlu

Vice President Marketing at UnitedHealth Group

Rohit Kichlu is VP of Marketing at UnitedHealth Group. Prior to this role, Rohit was the Senior Director of Marketing at OptumHealth Care Solutions, a division of UnitedHealth Group, where he leads the marketing for the Health & Wellness business and the Culture of Health Institute.

Rohit has over 20 years of Sales & Marketing experience having worked at leading organizations including Marriott, Unilever, Blyth Inc. and Novartis. At Marriott, Rohit played a key role in developing the medical association convention business, that resulted in him receiving the American Medical Associations' vendor of the year award. He then joined Unilever and shaped the marketing for iconic brands including Lipton Tea, I Can't Believe It's Not Butter! Promise Margarine and Lipton Iced Tea Mix. At Unilever, he successfully led the global team that launched the world's first tea bag that brews directly in cold water. He was recruited to Blyth Inc. to consolidate a fragmented brand portfolio across 11 countries. At Blyth Inc., he received a US patent in his name for a new air freshner device that was subsequently launched into the United States. At Novartis, Rohit led the marketing for Gerber Baby Food and the entire Gerber portfolio of wellness products.

Rohit has a Bachelor of Science degree from the University of New Hampshire and an MBA from the J.L. Kellogg Graduate School of Management at Northwestern University.

Antonio Lucio Antonio Lucio

Chief Marketing Officer, Facebook

Antonio Lucio is the Chief Marketing & Communications Officer at Facebook. Prior to Facebook, Antonio was the CMO of HP, Inc,  where he led the global marketing organization, including branding, demand generation, strategic events and global communications for one of the world’s most valuable brands. He has more than 25 years of global marketing and brand management experience. Before joining HP, he spent eight years at Visa, most recently as Global Chief Marketing and Communication officer, responsible for the design and implementation of all global brand & product marketing platforms and corporate communications. Antonio helped guide Visa through their IPO, and created the company’s first-ever global positioning and brand identity system. Antonio has held marketing leadership and innovation roles at some of the world's most successful consumer packaged goods companies, including PepsiCo Inc., Kraft General Foods, RJR Foods International, and Procter & Gamble. He earned a B.A. in history from Louisiana State University. He was born in Spain, raised in Puerto Rico, and currently resides in San Francisco. He is fluent in English, Spanish and Portuguese. Antonio is based in Palo Alto, California.

Ross Martin Ross Martin

CEO, Blackbird 

Ross Martin is the CEO of Blackbird, a marketing and business innovation agency that uses customer intellegence, strategy, and breakthrough creativity to solve problems, create opportunities, and propel growth for industry leaders and the challengers out to disrupt them. Prior to Blackbird, Martin was the  EVP of  Marketing Strategy and Engagement for Viacom, where he oversaw the company’s marketing, consumer intelligence, innovation, business development and creative strategy teams. Also, Martin founded and ran Scratch, Viacom’s creative strategy and consulting division. Martin joined Viacom in 2004 as the first Head of Programming for MTV's Emmy and Peabody Award winning college network, mtvU and later served as Senior Vice President of MTV 360 Production and Development. Prior to MTV, Martin ran production company Plant Film, served as VP of Film & Television for internet startup Nerve.com, and was a development executive for Spike Lee's 40 Acres and A Mule Filmworks.

Martin is a member of the Academy of Television Arts & Sciences, the Board of Directors for the Ad Council, the National Board of Directors of the American Advertising Federation, and the advisory boards of St. Jude Children’s Hospital.  Recent honors and recognitions include Fast Company's “100 Most Creative People In Business,” an Advertising Age “Media Maven” distinction, Fortune Magazine’s "40 Under 40" top business leaders and AdWeek’s “50 Most Indispensable Executives in Advertising.” In 2014, he  was inducted into the Advertising Hall of Achievement.

Kathy McGettrickKathy McGettrick

Vice President, Market Development & Insights and Client Advocacy Officer, IBM Corporation 

Kathy leads the worldwide Market Development & Insights (MD&I) organization at IBM.  MD&I provides a trusted, objective view of the market and its impact on IBM, empowering IBMers to drive actions on behalf of IBM’s clients. MD&I has deep expertise in a broad range of intelligence domains including client research, competitive intelligence, analytics, market sizing and forecasting, and social insights analysis. Bluemine – MD&I's unique digital insights marketplace – serves 150,000+ IBMers around the globe.

As Client Advocacy Officer, Kathy is responsible for leading IBM’s enterprise-wide transformation to improve client experience with IBM’s relationships, offerings, and services.  Under Kathy’s leadership, IBM’s digital client experience management platform was implemented, designed to gather and activate feedback at the moments of truth where customers interact with IBM. 

Kathy began her IBM career in the sales profession.  She later moved into product development and then into market research.  Most recently, she has held multiple executive leadership positions in market insights.   

Kathy holds a Bachelor of Arts degree in Economics from Smith College in Massachusetts.

Anil Menon Anil Menon

President, Globalisation and Smart+Connected Communities, Cisco Systems

Anil Menon joined Cisco Systems as President of Globalization and Intelligent Urbanization in March 2009. In this role, Dr. Menon co-leads Cisco's globalization efforts and East Headquarters in Bangalore, and Cisco's global initiatives around Intelligent Urbanization (IU).  IU is a key globalization priority for Cisco, and the company is focused on working with cities around the world to use the network as the platform for driving economic, social, and environmental sustainability. Prior to joining Cisco in 2009, Dr. Menon held several positions as a senior executive at IBM Corporation, most recently as vice president of Corporate Strategy for IBM Growth Markets.  He also served as vice president of Worldwide Marketing and Strategy for IBM Systems and Technology Group.  For three years, Dr. Menon was CEO of IBM’s Strategy Team, a rotating group of senior leaders charged with setting and driving IBM’s strategic priorities. Prior to joining IBM, Anil was on the marketing faculty at Emory University’s Roberto C. Goizueta Business School, Atlanta, USA. He was Sony Fellow in Business Strategy with the Sony Corporation. He also served on the Executive Committee of the Strategic Planning Institute, an international business think tank which originated at the Harvard Business School.

Vikram Nangia Vikram Nangia 

SVP, Credit and Collections at Charter Communications

Vikram Nangia is a seasoned executive with 25 years of experience in customer service, finance, strategy and business development.  In his role as Senior Vice President, Credit and Collections at Charter Communications, Vikram is responsible for overseeing the company's credit, collections, and cash management functions for residential and small-to-medium businesses. 

Nangia joins Charter after 16 years with the American Express Company where he served in a number of leadership positions including, most recently, as Executive Vice President, World Service. At American Express, Nangia oversaw the billing and card-issuing organization and led a digital transformation around card and account servicing. Prior to American Express, Nangia served as a Director in the M&A group for Philip Morris, Inc. where he helped lead the IPO of Kraft Foods and an $18.9 Billion acquisition of Nabisco holdings, Inc. Nangia joined Philip Morris through its acquisition of Kraft Foods where he served in various Finance & Strategy roles

Vikram obtained his undergraduate degree in Economics from the University of Delhi, India, MA (Economics) from the State University of New York at Stony Brook, NY and an MBA from the University of Michigan at Ann Arbor, Michigan.

Kristen O’Hara

Former Chief Marketing Officer, Global Media, Time Warner Inc.O’Hara

As CMO of Global Media for Time Warner, Kristen O’Hara was responsible for leading strategic collaborations that fueled growth for Time Warner and its operating companies.  By leveraging data, consumer insights and new technology platforms, she helped to drive innovation in marketing, research, ad sales, and social media. She was a key architect of the Medialab at Time Warner and helped develop Time Warner’s first company-wide data strategy.

O’Hara joined the company in 2002 as Vice President, Corporate Marketing and Sales Strategy, at Time Inc.  Prior to Time Warner, O’Hara held leadership positions at Young & Rubicam Inc., driving strategy and business development for top advertisers including AT&T, Sony, Yum Brands, Dr Pepper and 7Up. She also served briefly as Vice President, Global Business Services at Sanp, Inc.

O’Hara is a trustee of the Signature Theatre Company in New York, serves on the board of the DMA and is an active volunteer at Mt. Sinai Hospital.

Raja Rajamannar

Chief Marketing and Communications Officer, MasterCardRajamannar

Raja Rajamannar is the Chief Marketing & Communications Officer of MasterCard.  He is also the President of its Healthcare division.  He is responsible for building the MasterCard brand, driving business for MasterCard products and services and advancing sustainable competitive differentiation for the company. He also serves on the Board of Directors of PPL Corporation, a Fortune 500 power generation and utilities company, and on the board of the Ad Council.

Prior to his role at MasterCard, Raja served as the Chief Transformation Officer of Anthem (formerly, WellPoint), a Fortune 500 health insurance company. He helped craft the company’s new business direction and strategy, managed their $11Bn Medicare Advantage business, and successfully led their $5Bn acquisition of Amerigroup.  Raja also served as Chief Executive, International and Chief Innovation & Marketing Officer at Humana for a period of three years.

Earlier, Raja was at Citigroup for 15 years holding a number of leadership roles, including Global Chief Marketing Officer, Cards and Payments, where he was responsible for transforming the credit card business model and strategies. Raja served as Chairman and CEO, Diners Club North America from 2004 to 2006. He also served as head of credit cards for Citi’s Europe, Middle East and Africa (EMEA) region and head of all consumer asset products for Western Europe. Prior to Citigroup, Raja spent 7 years with Unilever in sales and product management roles. He started his career with Asian Paints in India.

Raja has a Master of Business Administration degree from the Indian Institute of Management, Bangalore, India, and a Bachelor of Technology degree in Chemical Engineering from Osmania University in Hyderabad, India. He also holds a patent in the consumer packaged goods space.  Raja is married and has two sons.

Humam Sakhnini '01Humam Sakhnini

President, King Digital Entertainment, Ltd.

Prior to his role as President of  King Digital Entertainment, Ltd, Humam Sakhnini served as their  Chief Financial Officer and Chief Strategy Officer where he oversaw corporate strategy, M&A activities and new business development.

Humam was a partner with McKinsey & Company’s Global Media and Entertainment Practice, based in New York. While at McKinsey, he served senior executives at the world’s leading media companies and was focused on strategy, marketing, and sales transformation. Humam’s work blended long term business strategy with actionable operating plans to deliver bottom-line impact for his clients.

Prior to McKinsey and Yale SOM, Humam founded and co-led ISGroup, a financial technology firm that provided technology solutions to mutual funds and hedge funds. He also worked as an analyst at BMO Nesbitt Burns, Canada’s largest investment bank and brokerage. Prior to Nesbitt, Humam worked as an Economist at the Ministry of Finance in Canada where he worked on a variety of fiscal and monetary policies.

Humam holds a BA (Honors) in Economics from the University of Western Ontario (Canada), an MA in Economics from Queen’s University at Kingston (Canada), and an MBA from the Yale School of Management, specializing in strategy and finance.

Kern Schireson Kern Schireson

Executive Vice President and Chief Data Officer, Viacom

As the  Executive Vice President and Chief Data Officer. Kern is  responsible for expanding Viacom's market-leading data capabilities across all areas of the company's domestic and international business, including its television, theatrical, events, consumer products, and digital business units. Prior to joining Viacom, Kern served as CEO of Schireson Associates – an insights and strategy consultancy that he founded.  In over a decade at Schireson, Kern led the development of innovative product and brand strategy for some of the world’s leading companies including Amazon, American Express, Intel, Microsoft, Nestle, and many others. 

Before the founding of Schireson Associates, Kern led the Marketing and Product teams at Informative – a $300M online market research firm that pioneered a  technology for combining structured and unstructured data to derive rich context.  Prior to Informative, Kern served as a senior executive in Product Management and Marketing roles at two venture-funded startups in the US and UK and was the Chairman of an educational non-profit that recruited, trained, and placed at-risk young adults into entry level jobs in technology support. Early in his career Kern specialized in network security and was responsible for the design and management of some of the largest private networks in the world.  He has lectured extensively on this topic, written two advanced courses, and published a column in PC Magazine. 

Linda Schupack YC '83, SOM '92 

President of Marketing, Entertainment Networks at AMC

In this role, Linda leads all marketing functions for AMC, BBC America, SundanceTV and IFC. Prior to her role as president of marketing, Linda was the executive vice president of Lindamarketing for AMC where she was responsible for the strategic oversight, management and implementation of the network’s multiplatform consumer and trade marketing activities, including advertising campaigns and consumer and ad sales promotions.  Ms. Schupack also directs the network’s brand identity as an uncompromising celebration of great stories, which speaks to its record-shattering Emmy® and Golden Globe® wins for its original series.

The network’s marketing and promotional activities directly relate to ratings performance, and in recent years AMC has seen its greatest period of viewer gain.  Much of AMC’s recent ratings success can be attributed to its critically-acclaimed original programming, including its two dramatic series – Golden Globe®  Award and Emmy® Award winning Mad Men and Emmy® Award winning Breaking Bad.  Most recently, Ms. Schupack helped shepherd The Walking Dead to history-making ratings success.  For each of these originals, Ms. Schupack has spearheaded a multi-dimensional, cross-platform initiative that goes beyond traditional marketing techniques to help increase awareness, build buzz and drive ratings.

Ms. Schupack joined AMC in 2005 from parent company Rainbow Media Holdings LLC, (now AMC Networks) where she served for four years as senior vice president of creative services.  In that role, she served as Rainbow Media’s chief creative mind and was a key architect in the evolution of the AMC, IFC and WE tv brands.  Ms. Schupack oversaw the development of advertising, promotion, collateral and new media materials for all of Rainbow Media's businesses, including the corporate brand.

Before joining Rainbow Media, Ms. Schupack, an industry veteran, held a number of senior positions at Viacom’s Nickelodeon, including vice president of marketing and programming for Nick International, where she oversaw the creative development of Nickelodeon internationally, interpreting the brand for local audiences through the development and execution of marketing and programming strategies.

Ms. Schupack earned her undergraduate degree from Yale College ‘83, and Master of Business Administration degree from the Yale School of Management ‘92.  In 2008, she was named by AdWeek as Entertainment Marketer of the Year and in 2009, AMC’s marketing department was acknowledged as Marketing Team of the year by the Cable Faxies.  In 2012, she received the Vanguard Award for Marketing from the National Cable & Telecommunications Association (NCTA).

Andy Thomas Andy

CEO, Craft Brew Alliance

Andy Thomas has served in the role Chief Executive Officer for Craft Brew Alliance (CBA) since January 1, 2014. Prior to that, Mr. Thomas was President of Commercial Operations for CBA from 2011 through 2013, where he helped establish the company’s distinctive national portfolio strategy. Mr. Thomas brings more than two decades of leadership experience in consumer packaged goods and the beer and beverage industries to his role as CEO for CBA. He spent 12 years, from 1995 to 2007, at Heineken, working with brewers and beers in more than 55 countries across four continents, and served as president & CEO of Heineken USA from 2005-2007. More recently, he served as an independent consultant and senior advisor to The Monitor Group, a global management consulting firm.

Mr. Thomas holds an MBA from the Simon Graduate School of Business, University of Rochester, and a Bachelor of Science, with a concentration in Marketing, from Bryant University.

Donna Tuths ‘89 

SVP and Global Head, Cognizant Interactive

Donna Tuths is the Senior Vice President of Cognizant Interactive, where she is responsible for global practice with 15,000+ digital practitioners devoted to delivering world-class Donnaexperiences at scale. Cognizant Interactive provides services related to Strategy & Design, Content, Commerce and Social. Prior to Cognizant Interactive, Donna was the Managing Director at  Accenture Interactive where she led its Global Content Management practice and Digital Production and Content Services Offering, as well as managed AI’s newest acquisition -- avVenta, now part of Accenture. Donna is a digital and multi-channel marketing and communications executive with over 20 years’ experience combining management consulting and agency management with deep expertise in global branding , customer relationship management (CRM), customer experience design, digital marketing, multi-channel marketing, and data-driven marketing enablement. Donna was President of Organic, an Omnicom digital agency. She also managed the global healthcare practice for Ogilvy Interactive, and was CEO of Ogilvy Healthworld Worldwide, which had 55 offices in 36 countries. Donna was a member of the 4A’s Government Relations Committee from 2006 to 2010, helping to shape the Advertising Industry’s agenda in Washington, DC.  She is a frequent contributor to MedAd News and MM&M on topics related to digital marketing and emerging technologies.

Donna holds an AB in Philosophy and Economics (cum laude) from Barnard College, an MA in International Economics and European Studies from the Johns Hopkins Paul Nitze School of Advanced International Studies, and an MBA from the Yale School of Management. Donna is also a member of the Council on Foreign Relations. She lives with her husband, three sons, and two Labradors in Pelham, New York.

Laura R. Walker '87 Laura R. Walker

President & CEO, New York Public Radio

Laura Walker has been president and chief executive officer of New York public radio stations WNYC AM 820 and 93.9 FM since December 1995. Ms. Walker has transformed the organization from a City agency into a not-for-profit public broadcaster by raising the $20 million necessary to purchase WNYC's AM and FM radio licenses from the City of New York. She has spearheaded many new programming initiatives, including the expansion of WNYC's news and documentary units, extended live concert programming, the introduction of American standards host Jonathan Schwartz, and the creation of new national programs Studio 360, The Next Big Thing, and Satellite Sisters. Ms. Walker began her professional career as a journalist and producer at National Public Radio. She later joined the staff of Carnegie Hall where she launched AT&T Presents Carnegie Hall Tonight. She spent eight years at Sesame Workshop where she headed the development department and later led the organization's efforts to establish a cable television channel, now Noggin. 

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