Community Insights

In commoditized industries, companies rarely fail suddenly. They erode gradually, often without a clear inflection point. Margins compress, differentiation fades, and strategy becomes reactive rather than principled.

At a moment when media habits are shifting, fan attention is increasingly fragmented, and major institutions are under constant pressure to evolve, Roger Goodell has kept the National Football League at the summit of global sport.

Ed Bastian, CEO of Delta Air Lines, joined students and faculty to share how Delta has built a century-long legacy around one principle: taking care of people drives sustainable success.

At a time when airlines face thin margins and volatile markets, Delta Air Lines CEO Ed Bastian has defied conventional wisdom by putting employees first, doubling down on culture, and reimagining stakeholder capitalism.