I thought that coming to the U.S. and meeting 18 different nationalities would give me a bigger perspective.
Digital technology has vastly expanded the supply and the market for stock image providers like Getty Images, but it has also complicated the task of controlling their intellectual property. Jonathan Klein, Getty’s cofounder and CEO, talks about its business model and the “existential threat” posed by online image search.
Many companies use crowdsourcing in search of new ideas. But in a video interview for ESMT’s Knowledge series, Professor Linus Dahlander says that organizations seeking crowdsourced ideas end up sticking with the most familiar ones.
The online, user-generated review is a boon for consumers—a chance to sidestep promotional claims and get an honest assessment. But as soon as reviews appeared online, fake reviews followed. A study co-authored by Professor Judith Chevalier looks at the prevalence of fake hotel reviews and tests a hypothesis about who might post them and why.
When Zagat launched its first survey of New York City dining, aggregating restaurant reviews by ordinary people was a novel idea. Today, the user-generated review has moved online and is a major influence on commerce. But models for collecting and presenting opinions continue to evolve.
Investment companies including Fidelity, Putnam Investments, and Voya Financial are rolling out tools that tell investors how their retirement savings compare to those of their peers. This social comparison is intended to motivate investors to increase their savings; however, new research shows that it can have the opposite effect.