Internship Spotlight: Emma Pred-Sosa ’27, Chartis
After several years in the nonprofit sector, Emma Pred-Sosa ’27 dove into healthcare consulting with a summer internship in the firm’s New York office.
Hometown: Boston, Massachusetts, and Washington, D.C.
Internship:
Chartis, New York City
Pronouns: she/her/hers
The SOM class you’re using on the job: YCCI Discovery Projects
Go-to work lunch: Sourdough sandwich with hummus and sprouts, plus one of the many snacks stocked in the office
After-work routine: Go to the gym and/or explore new restaurants with friends
Favorite thing about internship city: I have lots of friends in New York that I don’t usually get to see regularly, and it’s been so nice having them all close by!
This summer, I'm working as a summer consultant at Chartis, a healthcare consulting firm, where my team is helping manage a merger between two hospital systems. My work has been incredibly varied: I’ve built financial models to estimate synergies post-merge, researched hospital funding streams, outlined workforce strategy, and even developed internal AI tools to improve my team's workflow. Coming from a nonprofit background, I was hoping for an internship that would expose me to more traditional business strategy and financial management, and this experience has been exactly what I was looking for. It's been exciting to apply many of the core business concepts I've learned at SOM to real-world challenges facing healthcare organizations.
Before SOM, I spent six years working in nonprofit consulting and nonprofit fundraising, most recently for an arts education organization in D.C. Going into recruiting, I knew I wanted to broaden my experience at an organization where I could also make a meaningful impact. Healthcare was a natural fit. I was particularly drawn to Chartis because of its mission to help healthcare providers remain financially and operationally sustainable while expanding access to care. Throughout the recruiting process, everyone I met spoke passionately about making healthcare more equitable and accessible, and it was clear that the firm's mission genuinely shaped the work people were doing every day.
I was also excited by the breadth of work available to generalist consultants at Chartis. The opportunity to work on a combination of performance transformation and more conventional strategy engagements felt like the perfect balance. I had experience in financial analysis and operations from my previous nonprofit consulting work, but I wanted to deepen my strategy skills. This internship has allowed me to build on my existing strengths while developing entirely new ones.
I felt thoroughly prepared for this internship, in large part thanks to the Yale Center for Customer Insights (YCCI) Discovery Projects. My YCCI team studied how NFL fans perceive and evaluate their team's sponsor brands, focusing on the Chicago Bears and Las Vegas Raiders. Through that project, I strengthened skills that I now use almost every day: conducting stakeholder interviews, interpreting data with Excel, creating compelling presentation slides, and communicating findings clearly to different audiences. YCCI also taught me how to use AI thoughtfully to improve efficiency throughout the research and analysis process, which really paid off: at Chartis, I'm constantly looking for ways to use AI to streamline research, organize information, and improve deliverables. Finally, my project gave me valuable experience incorporating feedback from multiple stakeholders, a skill that has proven invaluable in an industry where every presentation and recommendation needs to reflect a variety of perspectives.
One particularly meaningful experience this summer was the opportunity to conduct independent research on funding streams for safety-net hospitals in New York. My team trusted me to dive deeply into the topic, and I anticipate that the research will become a resource for colleagues across the firm who work with healthcare providers in New York. Knowing that my work will benefit future client teams has been especially rewarding, and I’m incredibly grateful to SOM and YCCI for preparing me so well for this experience.
Overall, this internship has reinforced why I chose SOM in the first place. I came to business school because I wanted to better understand management strategy and learn how organizations can remain financially healthy and sustainable over the long term—something I’ve seen many nonprofits struggle with. At Chartis, I have a front-row seat to the complex strategic and financial decisions that nonprofit hospital systems face every day. So far this summer, I’ve already learned an incredible amount about the healthcare industry, strategic planning, and financial management. I'm excited to bring those lessons back to campus next year, and look forward to applying what I've learned as co-lead of the Golub Capital Nonprofit Board Fellows program and co-chair of the Yale Philanthropy Conference. The experience of helping mission-driven organizations think strategically about long-term sustainability will surely shape how I approach both those roles, and my post-SOM work.
Another highlight of my summer has been the incredible Yale community within Chartis’s New York office. The many SOM and Yale School of Public Health alums have been incredibly welcoming. Whether answering questions, offering career advice, or simply stopping by to say hello, they've made me feel right at home in a new environment and reminded me how strong and supportive the Yale network really is.
Emma Pred-Sosa ’27 is a recipient of the Hechinger Scholarship (2025–2026).