Yale School of Management

UNICON Annual Workshop: Innovation Through Connection


July 8 – 9, 2020
2x half days: 8am-11am EST
Location: online

Registration is now closed.


Location: Online
Workshop Fee: $100
See Registration for details
Contact: Julie Hawthorne

Please note: this event is open only to individuals associated with UNICON institutions

Opportunities for innovation in Executive Education exist in every nook and cranny of the organization. How the department chooses to relate to its staff, faculty, clients, and broader school is critical to unearthing fresh perspectives and encouraging new ideas over time.

Executive Education at a college or university is unique. These organizations provide access to world-class researchers that teach and inspire, connect with clients and participants through the meaning of its mission, and call campuses teaming with novel ideas and impressive resources home.

COVID-19 is forcing us to reexamine our work and how we work with one another. Rethinking problems and delivering effective solutions will rely signifiacantly on our ability to adapt and communicate. During this 2x half-day, online workshop, you will work with Yale experts in emotional intelligence and innovation to improve your own ability to connect with participants and clients to improve program experiences, rediscover how school-based executive education offers singular program design opportunities, and incorporate stakeholder perspectives in program design. 

You will bring your own unique challenge to the group, and work with colleagues and experts to ideate solutions using a refined approach to innovation. You’ll leave with tools and examples that can be leveraged immediately within your own organization.

Furthermore, we invite you to join your colleagues from around the globe for a series of virtual Insights Panels. Each Insights Panel will feature experts from different geographic regions, cover unique perspectives from our industry, and be recorded for you to access later. Choose to watch one or all panels live.

We hope you’ll join us as we follow the sun during this innovative workshop experience.

Yale Executive Education Photo Collage

  • Key Takeaways

    • Identify creative opportunities to leverage pre-existing, university-based resources in programs and events.
    • Learn to reframe client interactions to develop a more intimate understanding of their needs and create communications that resonate.
    • Gain tools in emotional intelligence to improve team, client, and participant relationships.
    • Craft meaningful workspaces to fuel the efforts of those on your team and in your programs.
    • Connect and reconnect with peers in the Executive Education industry.

  • Workshop Agenda

    This workshop is being held across 2 half days. Attendees will join one another online between 8am – 11am EST July 8 – 9. 

    Content and schedule are subject to change.

    Wednesday, July 8

    Welcome From UNICON
    Results from the latest UNICON Benchmark survey will be presented.

    Welcome and Introduction to Yale Executive Education

    Emotional Intelligence I
    This interactive lecture with Emma Seppälä goes over the four facets of emotional intelligence for better outcomes at work. The audience will both learn the science of emotional intelligence and gain practical tools to enhance their own emotional intelligence.

    Emotional Intelligence II & Workshop #1
    Work in groups to How can emotional intelligence and the stakeholder approach be leveraged to improve relationships with your organization, team, clients, and participants?

    Concluding Remarks
    Logistics for joining and accessing Insights Panels, an interactive discussion featuring a group of experts.

    Insights Panels

    Thursday, July 9

    Welcome and Takeaways from Insights Panels

    Reframing as a Tool for Innovation
    Professor Rodrigo Canales will review the growing need for companies to innovate in today’s marketplace. He will teach a powerful tool for innovation called Reframing, in which leaders use customer archetypes to generate insights and new ideas.

    Workshop #2
    Breakout groups will work on real problems that Executive Education faces. Participants will identify customer archetypes in their industry and use Reframing to rethink program design, communications, team dynamics and more in their organization.

    Concluding Remarks

  • Insight Panels


    Andres Ibáñez - Associate Dean, Executive Education, School of Business PUCAndres Ibáñez

    Professor Associate Dean, Executive Education

    School of Business PUC

    Monica Sacristan - Dean, University Extension and Executive Development at ITAMMonica Sacristan

    Dean, University Extension and Executive Development at ITAM

    Dr. Shane Goodwin - Associate Dean, Executive Education and Graduate Programs, Southern Methodist UniversityDr. Shane Goodwin

    Associate Dean, Executive Education and Graduate Programs

    Southern Methodist University


    Henry Armour Ph.D.

    CEO and President

    National Association for Convenience Stores (NACS)

    Binayak Dutta

    Managing Director

    FWD Group

    Katasha Harley

    Head of Talent Development and Talent & Inclusion Partners

    New York Times

    Jennifer Homer

    Vice President, Community

    Association for Talent Development (ATD)

    Nanako Ikoma

    Vice President, Personnel Division, Human Resources Management Department

    Development Bank of Japan Inc.

    Andre Martin

    Vice President, People Development


    Gail Steinel

    CEO, Executive Advisors, Consultant

    Bearing Point

    Tulie White

    Vice President, Global Learning & Development

    Estée Lauder

    Tina Tao

    Yale SOM ‘10, President and Partner

    Sinovation Ventures

  • Who Should Attend

    Those from participating UNICON schools who either lead or belong to teams responsible for curriculum design, client development, operations, or marketing.

  • Participating Faculty


    Faculty and lecturers are subject to change.

    Emma SeppalaFaculty Director: Emma Seppälä, Ph.D

    Co-Director of the Yale College Emotional Intelligence Project at the Yale Center for Emotional Intelligence; Lecturer at Yale College


    Emma Seppälä is Co-Director of the Yale College Emotional Intelligence Project at the Yale Center for Emotional Intelligence and is a Lecturer at Yale College. She is also Faculty Director of the Yale Executive Programs Women’s Leadership Program, and Science Director of Stanford University’s Center for Compassion and Altruism Research and Education. Seppälä is the author of  “The Happiness Track”. Her research focus includes positive leadership, happiness at work, social connection and well-being. Her articles have been featured in the Harvard Business Review, the Washington Post, Psychology, Business Insider, Forbes, and Scientific American Mind and she is a repeat guest on Good Morning America. Her research on yoga-based breathing for military veterans returning from war in Iraq and Afghanistan was highlighted in the documentary Free the Mind.  She has a BA from Yale, MA from Columbia, and PhD from Stanford.

    Rodrigo CanalesRodrigo Canales

    Associate Professor of Organizational Behavior


    Rodrigo Canales does research at the intersection of organizational theory and institutional theory, with a special interest in the role of institutions for economic development. Specifically, Rodrigo studies how individuals are affected by and in turn purposefully change complex organizations or systems. Rodrigo's work explores how individuals’ backgrounds, professional identities, and organizational positions affect how they relate to existing structures and the strategies they pursue to change them. His work contributes to a deeper understanding of the mechanisms that allow institutions to operate and change. His current research is divided in three streams. The first focuses on the structural determinants of the quality of startup employment. The second, in partnership with the Hewlett Foundation, explores the conditions under which development policies and practices are built upon and incorporate existing, rigorous evidence. The third, with generous support from the Merida Initiative, explores how to build effective, resilient, and trusted police organizations in Mexico.

  • Registration


    July 8 – 9, 2020
    2x half days: 8am-11am EST
    Workshop fee: $100

    Registration is now closed.

    For more information,  please contact julie.hawthorne@yale.edu.

    Working from home and in digital environments often comes with a lot of distractions. When possible please limit meetings, calls, and notifications while participating in the program.

  • Workshop Partner

    UNICON Logo

    UNICON is a global consortium of business school-based organizations, whose members are the global reference for executive education. Through participation in UNICON, the leaders, managers, and team members of member organizations gain new knowledge, inspiration, perspectives, capabilities for enhancing the effectiveness of their operations, and a global network of colleagues.

  • Technology Partner

    NovoEd logo

    We want to acknowledge the partnership of NovoEd in helping make this experience possible.

    NovoEd enables executive education providers to build superior online learning experiences for their custom programs, open enrollment courses, and specialty programs. Users scale the reach and impact of their brand, faculty, and curriculum beyond geographic limitations and engage in a powerful experience that meets the demands of executives across the globe.

    NovoEd’s platform enables executive education providers to unite critical social, collaborative, and networking experiences. Learners form worldwide networks with peers, faculty, and teaching staff, benefit from diverse perspectives, and learn together in teams and groups.

    To learn more, please visit NovoEd’s website.