Yale is accredited by the Accreditation Council for Continuing Medical Education (ACCME) as a provider of continuing medical education and designates this live activity for a maximum of 19.5 AMA PRA Category 1 Credit™.
Serving in a leadership role in healthcare—for example, as chief of a clinical division, chair of a department, or associate dean for clinical affairs—requires an additional skill set to supplement your medical training and expertise.
To succeed in such a role, you need to think about the healthcare industry strategically, understanding how your organization interacts with competitors, insurers, and other stakeholders. You need to interpret financial and operational information and manage groups of people. And you need the vocabulary to engage accountants and other functional experts in order to make sound business decisions.
The Healthcare Management and Leadership Fundamentals Program is a three-day intensive program covering healthcare strategy, the evolution of the industry toward value-based care, financial analysis, operations, and customer experience, as well as leadership training and decision-making frameworks. It’s designed to help you understand the business structures that govern the industry and to immediately make an additional contribution to your organization.
Who should enroll?
This program is designed for healthcare professionals moving into management who need to add business skills to their toolkit to be effective in their new role. Ideal candidates for this program would be physicians, researchers, and executive or staff professionals (without an MBA or business degree).
program details styles
What to expect
This program will deliver new skills and insights that you’ll be able to apply immediately. After attending, you will be able to:
- Take a strategic view of the dynamics of the healthcare industry, and understand how the system is evolving in the wake of the Affordable Care Act
- Know what you don’t know and where to go to get more information
- Use the right vocabulary to engage experts on various business concepts and frameworks
- Lead your organization, reflect critically on decisions, and take significant growth steps as a leader
The Affordable Care Act: The History, Current State, and Future of U.S. Healthcare
• Setting the stage—the path to value-based care
• Understanding the ACA and its transformational role in moving to value-based care
• Measuring success and failures–and responding to them
Strategy in Healthcare Measuring the value of health and medical care
• The role of health insurance and insurer competition
• The market for medical devices
• Lessons from behavioral economics
• The role of imperfectly informed consumers
Healthcare Operations (Provider/Delivery Focus)
• Tools and concepts to increase the efficiency and quality of healthcare delivery processes
• Case examples of hospital situations such as analyzing and ER to eliminate queueing delays
Financial Management (Provider Financials)
• Inflows (income) and outflows (expenses) of a provider
• Understanding a hospital’s balance sheet
Essential Healthcare Management Techniques
• Problem framing–especially in unclear situations
• Managing multiple metrics–the balanced scorecard
• Applying behavioral science to improve patient experience
• Understanding healthcare cultures in order to drive change
• Analyze leader profiles to understand leadership behaviors
• Personal leadership assessment and individual leadership coaching
• Driving organizational learning
• Decision making: leadership mind games and the psychology of overconfidence
Professor of Management, Diagnostic Radiology, Economics, and Public Health; Director of the MD/MBA Program and the Healthcare Curriculum for the MBA for Executives Program
Theodore Nierenberg Professor of Economics; Expert in competition in healthcare and pharmaceuticals
Associate Professor of Public Health and Management; Associate Director, Health Care Management Program at Yale
Professor of Marketing in the Yale School of Management and has an appointment as Professor of Psychology in the Department of Psychology at Yale University. He is an expert in the psychology of judgment and decision-making.
Professor of Operations Research and Professor of Health Policy
Senior Lecturer in Organizational Behavior
William S. Beinecke Professor of Accounting
Associate Professor of Management and Marketing
William S. Beinecke Professor of Management
ACCREDITATION/DESIGNATION STATEMENT This activity has been planned and implemented in accordance with the Essential Areas and policies of the Accreditation Council for Continuing Medical Education (ACCME) through a joint providership of the The Yale School of Medicine and Yale School of Management. The Yale School of Medicine is accredited by the ACCME to provide continuing medical education for physicians. The Yale School of Medicine designates this program for a maximum of 19.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
DISCLOSURE POLICY It is the policy of Yale University School of Medicine, through its Center for Continuing Medical Education, to ensure balance, independence, objectivity, and scientific rigor in all its educational programs. All faculty participating in this symposium are required to disclose to the program audience any relevant financial relationship(s) they (or spouse/partner) have with a commercial interest that benefits the individual in any financial amount that has occurred within the past 12 months; and the opportunity to affect the content of CME about the products or services of the commercial interest. The Center for Continuing Medical Education will ensure that any conflicts of interest are resolved before the educational activity occurs.