Achieving the Triple Aim in the Evolving Healthcare Industry

Learn from Yale experts about the evolving U.S. healthcare landscape and how to pull the levers of change in your organization to achieve the Triple Aim: reduced costs, improved quality, and increased access

Yale is accredited by the Accreditation Council for Continuing Medical Education (ACCME) as a provider of continuing medical education and designates this live activity for a maximum of 19.5 AMA PRA Category 1 Credit™.


New program dates coming soon


All meals and lodging included 
Location: Yale SOM Campus
Contact: David Pramer

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Counts towards 3 CEGB credit days.

Executives throughout the healthcare industry are being asked to increase quality while cutting costs and improving accessibility. Achieving this “Triple Aim” requires the ability to pull a variety of levers to improve an organization’s performance across each of these three dimensions. It is also crucial to understand why healthcare organizations need to evolve and how the U.S. healthcare policy landscape is shifting. 

The Yale School of Management’s three-day program on achieving the Triple Aim features some of Yale’s most accomplished faculty members and healthcare leaders, sharing their insights and research on what drives costs, prices, quality, and access. You’ll explore business case studies that showcase the successful transformation of health care organizations, develop management skills, and also gain an understanding of the frameworks necessary
for leading a transformation. This program is an extra­ordinary opportunity to network with peers and faculty. 

program details styles

  • Who should attend

    Medical administrators who are

    • in transformational leadership positions
    • driving changes due to the Affordable Care Act
    • committed to providing access to affordable, high quality healthcare care


    • Chiefs of clinical divisions
    • Chairs and vice chairs of clinical departments
    • Medical directors
    • Associate deans for clinical affairs
    • Nursing officers
    • Senior vice presidents, vice presidents, and executives in healthcare delivery organizations
  • Curriculum

    U.S. Healthcare and the Drivers of Transformation

    • The U.S. healthcare business framework 
    • Framing goals and challenges in healthcare
    • The Triple Aim: cost, quality, and access
    • Levers: resource allocation, re-engineering clinical and administrative operations, healthcare technology, procurement

    Healthcare Costs and Pricing

    • Where prices come from: insured vs. uninsured, regulated vs. market
    • The individual mandate and how it affects the functioning of private markets
    • Business models of the various parts of the system
    • Aggregating costs by patient condition and/or populations to gain insights into effectiveness and comparative metrics
    • Leading organizational transformation: pulling the financial levers

    Focus on Quality

    • Developing a protocol from best practice and evidence 
    • Variance from the protocol; understanding quality problems
    • CORE: Yale’s Center Outcomes Research and Evaluation 
    • Quality from the patient’s point of view
    • Use of quality measures for reimbursement
    • Transformation by pulling the quality lever

    Access: Population Health and Welfare

    • Understanding mechanisms affecting access: insurance, coverage, provider alternatives, networks, navigators,
    • and outreach and marketing
    • Transformation by pulling the accessibility lever


    • Leading a transformational effort
    • Decision making for teams
  • Participating faculty

    World-Renowned Faculty and Industry Experts

    Learn from faculty from the Yale School of Management, Yale School of Public Health, and Yale School of Medicine and executives from Yale-New Haven Hospital and Yale Medical Group.

    Prof. Fiona Scott Morton

    Theodore Nierenberg Professor of Economics; Expert in competition in healthcare and pharmaceuticals

    Prof. Zack Cooper

    Assistant Professor of Health Policy and of Economics; Director of Health Policy, Institution for Social and Policy Studies (ISPS)