Last updated: June 8, 2020
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To our Yale SOM Executive Education Community, we want to address your questions and concerns regarding the coronavirus (COVID-19) pandemic and how it affects your professional development at Yale. This website was designed to share information and updates so you can make informed decisions regarding your health, your program participation, and the health of the community.
We believe great leadership, built on agility, creativity, rationality, and morality, is abundantly important in these times of uncertainty. Yale SOM Executive Education will continue our efforts to safely and effectively make critical managerial and leadership education accessible, especially in the face of today’s global health crises.
We take the concerns of our participants seriously and are following Yale University and CDC guidelines to maintain the health and safety of our participants, faculty, staff, and other visitors. Because this situation still continues to evolve, please check back for updates. We ask for your partnership in prioritizing the health and education of our communities.
At Yale SOM Executive Education, we uphold Yale University’s commitment to maintain an inclusive environment of respect and freedom from discrimination and to support all members of our community affected by this global health threat. For more information on Yale’s nondiscrimination policies, please visit https://yalehealth.yale.edu/nondiscrimination-notice.
Before the Program
I’m considering registering for or have registered for an upcoming program. What happens if the program is postponed?
Decisions to postpone programs will be made on a program-by-program basis and those affected will be notified as soon as possible.
If you registered for an open enrollment program directly through Yale and the postponed program dates don’t work for you, we will refund you your full program fee. Because travel costs are not included in program fees, we will not reimburse travel costs and we strongly recommend that each participant make refundable arrangements where possible.
If you registered for a custom or corporate program through your employer or another organization, Yale will reach out to the responsible contact at your organization to discuss any details of how the COVID-19 pandemic will impact your program. Any decision to postpone will be communicated to you by your organization.
If you have further questions about your program, please reach out to the Client & Curriculum Development team member either listed on your program webpage or who has been in communication with your organization.
If I cannot travel, if I feel uncomfortable traveling, or if some other conflict occurs can I either withdraw from the course or defer my attendance?
If you registered and paid directly through Yale for an open enrollment program, be it online or on campus, you may either defer your attendance or withdraw from the course 30 days prior to the program start date to receive a 100% refund, per our standard registration policy. If you have booked your own hotel, please check with the hotel about their refund policy.
Do I need health insurance to attend a program?
Yes, all participants are required to either have health insurance or travelers’ health insurance in order to attend one of our programs. The cost of this insurance, as well as any medical expenses that are not covered by this insurance, is the personal responsibility of each participant.
Traveling to Yale
What can I expect if I’m traveling to a program from abroad?
According to the U.S. government travel guidelines:
- Those arriving directly from mainland China, Iran, Schengen Area of Europe, the United Kingdom, the Republic of Ireland, or Brazil or who were in one of these regions within the past 14 days, without a U.S. passport, and who are not permanent residents or who are not (generally) immediate family members of U.S. citizens, cannot enter the country.
- Those arriving from any country outside the United States are directed to self-isolate for 14 days.
- All CDC guidelines will be followed. Those arriving from a country with a Level 3 Travel Health Notice will not be allowed to attend any Yale program unless they have first self-isolated for 14 days.
Can I remote into a classroom if I am not able to physically come to campus?
We realize that some clients and participants may either feel uncomfortable traveling or are unable to travel at this time, but may wish to continue their program without delay. Our team is working with digital learning experts across the university to determine which options are both available and will ensure a quality learning experience.
During the Program
What if I've traveled to Yale and begin to feel ill while in a program?
People feel ill for a variety of reasons including the common cold. If you feel ill at all, please alert an Executive Education team member. Team members follow Yale University and Yale Health’s recommended procedures and are able to help you.
What is Yale Exec Ed doing to ensure a safe environment during a program?
Yale SOM and Yale SOM Executive Education have adopted proactive and rigorous cleaning practices to create healthy environments for our participants and clients. We are taking great care to follow Yale University and the CDC’s specifications and have updated our business processes to take additional precautions.
Where Can I Find Updates?
How can I learn about changes or updates relating to Yale University procedures or guidelines?
This situation is evolving quickly and we’re getting continuous and changing guidance from the U.S. and state governments. Yale will be posting updates to its Office of Public Affairs and Communication website and its Twitter account, @Yale. Updates about how those changes will impact Yale SOM Executive Education programs will be shared on this website and our Twitter account, @YaleSOMExecEd.