Yale School of Management

Center for Customer Insights

Advancing the frontiers of consumer understanding

Conferences and Events

Yale Customer Insights Conference

Cutting-edge academic researchers and business practitioners from around the world collaborate on research into consumer choices, marketing strategy, brand performance and product innovation.

Conferences: 2019 |2018 | 2017 | 2016 | 2015 |  2014 | 2013 | 2012 | 2011

China India Insights Conference

This is an academic conference highlighting research on consumption and investment behavior in China, India and other emerging markets.

Conferences2018 | 2017 | 2016 | 2015 |  2014 | 2013 | 2012 | 2011

Mar 6

Colloquia on Marketing Leadership

March 6, 2018, 11:45 a.m. – 12:45 p.m. EST

At AB-InBev, the world’s largest brewer, innovation plays a critical role in staying on top of global trends and meeting the fast-changing demands of the global beer consumer. Julie Yufe ’03, AB-InBev’s VP of Global Marketing for Core Brands. In her talk, Julie will discuss her career...

Event details for “A Conversation with Julie Yufe ’03, VP of Global Marketing for Core Brands, AB-InBev”

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Feb 21

Colloquia on Marketing Leadership

February 21, 2018, 11:45 a.m. – 12:45 p.m. EST

Stephan Gans is the Chief Insights and Analytics officer at PepsiCo since mid-2017. In that capacity, Stephan and his global team are driving the transformation of the Insights & Analytics function across PepsiCo’s categories and markets. Stephan will talk about his personal journey to this...

Event details for “The Digitization of the Insights and Analytics Function at PepsiCo”

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Nov 30

From Tote Bags to Technology: Innovation in Public Radio

November 30, 2017, 11:45 a.m. – 12:45 p.m. EST

Public Radio has held a place in the American imagination for decades, but how is it adapting to the new media landscape? In her talk, Laura Walker ’87, President and CEO of New York Public Radio, will share insights on how a passion for design thinking and public media has helped her...

Event details for “From Tote Bags to Technology: Innovation in Public Radio”

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Nov 15

Product Launches in the Digital Era: A Conversation with Todd Kaplan '06

November 15, 2017, 11:45 a.m. – 12:45 p.m. EST

The beverage industry is experiencing a period of tremendous change: 2016 was the first year ever where bottled water sales exceeded soda sales in the United States. How is PepsiCo adapting and taking advantage of the new opportunities created by this change in consumer tastes?   PepsiCo vice...

Event details for “Product Launches in the Digital Era: A Conversation with Todd Kaplan '06”

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