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Leading Through Crisis

Learn how to think about, prepare for, and respond to crises.

Today’s world is characterized by crisis. From seemingly interminable political uncertainty, to escalating economic and climate concerns, to the far-reaching implications of the COVID-19 pandemic, recent years have witnessed upheaval on an unforeseen scale.

The Leading Through Crisis online program empowers you to change your mindset to better understand, prepare for, and respond to major events. Throughout the seven-week program, you’ll develop an intellectual tool kit for analyzing a range of disasters, explore the reasons behind the success or failure of how each was managed, and learn to apply the lessons to your own organizational context. Examine what makes for effective decision-making in the face of potential catastrophe, and fine-tune your ability to lead in times of crisis.

Guided by Jeffrey E. Garten and a host of other world-class experts, you’ll enhance your perspective on crisis management, develop your capacity to navigate unforeseen events, and investigate a plethora of relevant case studies from multiple countries alongside a global cohort of peers.

Preview image for the video "Leading Through Crisis Online Program Trailer".

This program augmented my knowledge of crisis management and I definitely feel more prepared with more knowledge and tools to deal with future crises.

Melissa Hess

About the Program

What to Expect
  • Gain an enhanced intellectual tool kit for thinking strategically about potential crises
  • Explore expert insights into past responses to major disasters, enabling you to plan for future crises
  • Develop a sound understanding of what constitutes effective decision-making in times of crisis, helping you lead through uncertainty
  • Learn from esteemed faculty and industry experts as you explore real-world case studies from multiple countries and examine their common causes and effects
Who Should Attend
  • Business and organizational leaders such as HR and PR managers, senior management, and C-suite executives tasked with building resilience
  • Professionals across the private and public sectors who wish to better understand and anticipate major crises
  • Crisis response professionals, including risk analysts and consultants, security or emergency management specialists, and directors of risk management, who want to upskill in their current or future roles

Modules are released on a weekly basis, and can be completed in your own time and at your own pace.

  • Orientation Module
  • Module 1: Why study catastrophes?
  • Module 2: National emergency management systems
  • Module 3: The global humanitarian arena
  • Module 4: High-tech disasters
  • Module 5: Global financial crises
  • Module 6: Public health crises
  • Module 7: Leading through the next major crisis


Program Convener

Jeffrey Garten
Jeffrey E. Garten

Dean Emeritus and Juan Trippe Professor in the Practice Emeritus of International Trade, Finance, and Business

Read the full bio

Jeffrey E. Garten was dean of the Yale School of Management from November 1995 to June 2005 and has been teaching at the school since he stepped down. Prior to serving as dean, he was undersecretary of commerce for international trade, 1993-1995, where he focused on trade and investment negotiations and policy towards big emerging markets—particularly China, India, and Brazil. Before government service, he spent 13 years on Wall Street. As a managing director of Lehman Brothers, he specialized in debt restructuring in Latin America, built up Lehman's investment banking business in Asia, and restructured some of the world's largest shipping companies in Hong Kong. Later he worked on mergers and acquisitions for the Blackstone Group. From 1997-2005 he wrote a monthly column for Businessweek on major challenges facing global business leaders. His articles have also appeared in the New York Times, the Wall Street Journal, the Financial Times, Foreign Affairs, and the Harvard Business Review

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Registration Information

Program Details

Registration closes: September 05, 2023
Program starts with orientation: September 13, 2023

There are no prerequisites for this program. Register to get started. Our online program collaborator, GetSmarter, will welcome you and guide you through the steps to secure your place in the program.

Program Fee Assistance

A program fee reduction of 15% is available for those from nonprofits, Yale graduates, small groups of 3+, and those who have previously participated in a Yale Executive Education program with Yale SOM, ExecOnline, or 2U/GetSmarter.

This program does not qualify for veteran financial aid or veterans benefits at this time.

Program Collaborator

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This program is presented entirely online in collaboration with leaders in digital education, GetSmarter, a brand of 2U, Inc. Technology meets academic rigor in GetSmarter’s people-mediated model which enables lifelong learners across the globe to obtain industry-relevant skills that are certified by the world’s most reputable academic institutions. This interactive, supportive teaching model is designed for busy professionals and results in unprecedented certification rates for online courses.

View the Leading Through Crisis online program on the GetSmarter website.

Modules are released on a weekly basis and can be completed in your own time and at your own pace.