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At the 2022 Yale Customer Insights Conference, leading thinkers and doers will come together to share notes at an event exploring the frontiers of marketing strategy, consumer choice, and product innovation. 

Diversity of Perspectives

Mix of global leaders in business, academia, and society presents a unique balance of rigorous research and on-the-ground experience.

Inspiration that Recharges

Quick-paced, high-energy agenda drives multi-dimensional thinking and rapid exposure to new ideas to recharge your approach and refresh your toolkit.

Get the Attendee Information Packet

See the full conference agenda.  


Kirti Singh, Ryan Bennett, Ken Muench, Shelley Salomon, Ben Harrell, Rosie Coppiano, Zoe Chance

The CEO-CMO Relationship: Panel Discussion

Antonio Lucio, Kofi Amoo-Gottfried, Diego Scotti

Leading Academics

List of Academic Speakers; Avi Goldfarb, Uzma Khan, Zhenling Jiang, Julia Minson, Jiwoong Shin, David Schweidel, Aner Sela, Morgan Ward


Pricing rates for YCCI Conference, $795 Standard Rate, $695 Alumni and Academic Rates


If you are planning to stay in New Haven, we have reserved blocks of rooms in two of New Haven's finest hotels. Mention the Yale Customer Insights Conference when making reservations, or use the links below.


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Please reach out to Emily Ludington  with any questions.