Yale School of Management

President Peter Salovey on Building Emotional Intelligence for Better Business


Peter Salovey, Yale University president and Chris Argyris Professor of Psychology, spoke about the business applications of his pioneering research on emotional intelligence in a talk at Yale SOM on November 2.

The lecture was streamed live to the Yale Center Beijing, where it kicked off the center’s full-day first-anniversary conference. James Jian-Min Sun, professor and deputy director of the Center for Leadership Studies at Renmin University of China, offered comments from Beijing.

Salovey said that the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT) that he helped to develop, which measures four different sets of emotion skills, is particularly useful in business settings. He pointed to one study he completed, in which managers at an insurance company took the MSCEIT. Those who scored more highly on the test were rated as having greater leadership potential by peers and supervisors, and they tended to receive higher annual salary increases.

A different study explored individual investors’ management of their retirement accounts. “People who don’t regulate their own emotions very well respond to the news, and things make them anxious. They think they have to make an adjustment in their retirement portfolio,” said Salovey, but “in general, you’re better off deciding your allocations based on your age and risk tolerance and the n.”

The Yale Center Beijing conference also included panels on investing, trade, and entrepreneurship in China; speakers included Max Baucus, U.S. Ambassador to China; Liu Shiyu, chairman of the Agricultural Bank of China; Neil Shen GRD ’92, founding and managing partner of Sequoia Capital China; and Kevin Rudd, the former prime minister of Australia.  

About the Event

Please join us on Monday, November 2 as we celebrate the first anniversary of Yale Center Beijing with an address from Yale University President Peter Salovey. The topic will be "Emotional Intelligence: Is There Anything to It?" Professor James Sun from Renmin University will offer a Chinese perspective via live stream from the Yale Center Beijing. Advance registration is required.



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