Detailed Job Listing:
job family: managerial and professional
STARS Requisition: 59567BR
University Job Title: Development Officer 1
Department Job Title: Deputy Director for Reunion Giving
As a key member of the Yale School of Management (Yale SOM) Development Office, the Deputy Director of Reunion Giving will develop and execute a comprehensive cultivation, solicitation, and volunteer management strategy to achieve the goals of the Reunion Giving program within the broader goals of the Yale SOM Development office. In collaboration with the Director of Leadership and Reunion Giving, establish and implement strategic plans to accomplish fundraising goals while creating a sustainable reunion giving culture at Yale SOM. Manage and guide at least one Reunion Giving Officer and aspire to help build a program to realize the full potential of reunion giving at the school.
Motivate front-line fundraisers to cultivate, develop, and close reunion gifts for Yale SOM in partnership with alumni volunteers as well as directly with prospects. Collaborate with staff to identify reunion volunteer leadership and to drive aspirational reunion gifts. Provide leadership in the facilitation of relationships between gift prospects, key volunteers and members of the development staff.
Partner with development, SOM Alumni Fund, and alumni affairs colleagues to foster a team environment that works effectively and in concert to coordinate initiatives and activities with targeted populations of alumni. Carry out other duties as assigned by the Director of Leadership and Reunion Giving.
- In collaboration with the Director of Leadership and Reunion Giving, develop and execute clearly articulated reunion fundraising goals and short- and long-term strategic plans. Partner with the Director on goal setting and the development and implementation of business plans for each constituency to guarantee that goals are attained.
- Ensure that reunion prospects are solicited for a level of contribution that is appropriate, as efficiently and effectively as possible. Target donors via multiple strategies, including volunteers and/or staff. Develop and implement unique and impactful strategies for diverse constituencies.
- Oversee assigned reunion classes and manage a small team of Reunion Giving Officers.
- Develop powerful volunteer recruitment and management strategies and ensure that volunteers are proactively encouraged, trained and supported. Serve as key liaison and foster positive relationships with volunteer leadership. Utilize technology to deliver cutting edge tools to help reunion giving volunteers manage their peer-to-peer solicitations.
- Partner with Alumni Relations and other campus colleagues to develop and implement strategic efforts as appropriate. Represent Yale SOM to internal and external constituencies as appropriate.
- Monitor and analyze results of outreach and solicitations to determine effectiveness and opportunities for improvement. Create, synthesize, and analyze extensive quantitative information on donor behavior and return on program investment.
- Support and communicate the long-term strategic direction of the school, the Development Office, and the Reunion Giving program while managing the myriad individuals, details and deadlines involved in the cultivation, solicitation and stewardship of key prospects in the Yale SOM reunion classes.
- Collaborate effectively with SOM Development Office peers to navigate complex donor situations, share information and resolve issues.
- Perform additional duties as assigned.
Required Education & Experience:
Bachelor’s Degree and four or more years of related work experience in an academic institution or an equivalent combination of education and experience.
Required Skills & Abilities:
- Effectiveness in management of volunteers and a history of successful work with high-level volunteer leadership.
- Proven success in cultivating, soliciting, and closing gifts at all levels. A high level of determination to set and exceed fundraising goals, and strong knowledge of gift-planning practices.
- Superb organizational, interpersonal, technical, written and oral communication skills, and the ability to manage multiple projects in a fast-paced environment successfully and with a sense of humor and collaborative working style.
- Ability to use current desktop technologies, including Microsoft Office products, learn the University’s sophisticated alumni database systems, and adapt to and use future technologies.
- Familiarity with, and commitment to, the mission of a large research university.
Global orientation; experience working across countries and regions, and fluency in more than one language.
- Customer Service Focus – Listening carefully to and understanding customers’ needs and proactively responding to those needs in a consistent and timely manner.
- Teamwork/Communication – Working cooperatively to achieve common goals. Support cooperation, collaboration and the sharing of information.
- Product Excellence – Provide the best quality product available and continuously upgrade standards to maintain quality.
- Leadership – Provide direction and motivation to others through communication, modeling appropriate behavior, optimism and high achievement.
- Innovative – Openness to new ideas and their implementation. Ability to react and adapt to changing situations appropriately.
- Strategic Thinking – Recognize opportunities, identify critical, high pay-off activities and prioritize them to attain goals.