Yale School of Management

Authority Dilemmas on a Board in a Multi-tiered Governance Structure

Program on Nonprofit Organizations (PONPO)

Nonprofit organizations often struggle with the never--ending discussion of board roles and responsibilities. Who does what, when, and who should? In the case of St. Aloysius Care Center, the problem of role responsibility was exacerbated by an organizational structure embracing three levels of authority. The distinctions and responsibility were never clear, not just structurally but politically. When the local board, consistent with its understanding of its authority, initiated actions to replace its president/CEO, it opened a Pandora's box. All three levels acted as if they were in charge.

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Teaching Note:
Suggested Citation:

Suzanne C. Feeney, "Authority Dilemmas on a Board in a Multi-tiered Governance Structure," PONPO Case CNG #22, October 1998

  • Nonprofit governance
  • Women in Leadership
  • Leadership & Teamwork
  • Social Enterprise