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Ravi Dhar Interviews Alfredo Gangotena, CMO of MasterCard

Alfredo Gangotena, Chief Marketing Officer of MasterCard Worldwide, visited campus on February 25th to share his insights on marketing trends with an audience of SOM students, alumni, and marketing practitioners at Yale SOM’s annual marketing conference, with a theme of “Marketing and Innovation in a Shrinking World.” During his visit, he was interviewed by Ravi Dhar, the George Rogers Clark Professor of Management and Marketing and Director of the Center for Customer Insights.