STARS Requisition: 89938BR
University Job Title: Assistant Director 2
Department Job Title: Associate Director of Board Relations
Grade: 23
Work Model: Hybrid
Position Focus:
- Manage the continual growth and development of all SOM development-driven advisory boards, the Yale Center Beijing Advisory Committee, and other boards as developed with particular focus on the Alumni Advisory Board, Recent Graduate Committee, Council of Global Advisors and liaising with the school’s center boards.
- Work collaboratively with the Deputy Dean of Alumni, Development, and Strategic Initiatives and the Director of Board Relations, with a focus on strategic engagement activities, fundraising, communications, and outreach efforts for the boards.
- Responsible for all aspects of management of the various boards, including high-level planning and implementation of board meetings, dinners, special events, conference calls, and other related events.
- Provide committee members with continuous support, including coordinating meetings, developing agendas, assisting with board member recruitment activities, and provide updates on relevant initiatives across Yale University and its schools and units.
- Manage the BR’s online event management, marketing, and registration software. Work in tandem with the Alumni Engagement team on cross departmental events when required.
- Determine administrative, catering, facility, and equipment needs for board activities, while working closely with event and catering staff to provide a superior quality customer engagement experience.
- Research, draft, edit, and track a wide variety of written communications including acknowledgement correspondence, board reports, and presentation materials, event-related materials, web and digital communications.
- Develop and maintain pipelines of future members and facilitate the renewal process for board members.
- Monitor media for coverage on board members in news articles, press releases and television programs. Draft correspondence on behalf of Dean and Deputy Dean acknowledging board members’ career and other personal milestones.
- May take on other duties as assigned.
- Occasional travel required, including international travel.
Required Education & Experience:
Minimum requirement of bachelor’s degree in related field and three years of experience or equivalent combination of education and related experience.
Required Skills & Abilities:
- Outstanding written and oral communication skills. Demonstrated ability to work closely with senior administrators, donors, board members, and colleagues in SOM’s DAR team, University’s Office of Development, SOM faculty and students, and development colleagues in Yale’s schools and units.
- Demonstrated ability working with deadlines in a fast-moving, deadline-driven environment. Ability to work independently and inventively on complex projects, manage multiple projects simultaneously, drive results, and maintain the highest standards of output, business practices, good judgment, and discretion.
- Detail-oriented, with exceptionally strong analytic, organizational, and problem-solving skills, with ability to establish strategies and respond to challenges.
- Customer service focus, ability to listen carefully and understand customers’ needs and proactively respond to those needs in a consistent and timely manner.
- Proven ability maintaining high levels of confidentiality on sensitive issues and on all matters related to relationships with the DAR office and other key constituencies.
- Proven commitment to diversity and inclusion, equity, and excellence.
Preferred:
Advanced Degree. Clear track record of strategic planning and creative communications work. Experience in an academic institution of higher education.Experience working with designers, web masters, event vendors, and videographers. Experience with board relations and/or donor stewardship. Knowledge of: Cvent.com, Customer Relations Management (Blackbaud), Workday, Excel, Adobe.
Competencies:
- Customer Service Focus – Listening carefully to and understanding customers’ needs and proactively responding to those needs in a consistent and timely manner.
- Teamwork/Communication – Working cooperatively to achieve common goals. Support cooperation, collaboration and the sharing of information.
- Product Excellence – Provide the best quality product available and continuously upgrade standards to maintain quality.
- Leadership – Provide direction and motivation to others through communication, modeling appropriate behavior, optimism and high achievement
- Innovative – Openness to new ideas and their implementation. Ability to react and adapt to changing situations appropriately.
- Strategic Thinking – Recognize opportunities, identify critical, high pay-off activities and prioritize them to attain goals.