Tiffany Dockery '13
Post-MBA Position: Amazon
Technology is a highly ambiguous environment, which can be scary. We like certainty. But if there’s one thing SOM has taught me it’s how to think when there’s no straightforward solution to a problem.
When you go to business school, you know the experience will change you. Where I think Yale SOM really excels is how it’s changed not just my skills, but also my thinking.
Today’s problems are complex and increasingly global. One way to get a grasp on them is to have peers and faculty who have lived all over the world. Another is to go there. I’m a leader of Global Social Enterprise, a student club that does consulting projects in developing countries. This year we went to Nicaragua. I had to get 29 students there and back; find clients; coordinate with Nicaragua’s business school, INCAE; and help shepherd everyone through the consulting project itself. I really appreciated how crucial the SOM approach is to tackling these multi-layered, multi-stakeholder projects. It’s like my understanding before was flat and now it’s 3-D.
My full-time job is at Amazon. Technology is a highly ambiguous environment, which can be scary. We like certainty. But if there’s one thing SOM has taught me it’s how to think when there’s no straightforward solution to a problem. What are the implications to employees? To customers? To investors? We’re one of the few schools that require students to take a course on innovation. We learn that there’s a rigor to innovation and that coming up with great ideas is more than just throwing things onto a whiteboard. And so we learn not just to survive in ambiguous environments, but to thrive in them.