Publications by Arthur J. Swersey

2013
A Framework for Service Quality
Art Swersey
Quality Progress
Type: Article
2013
2009
A plackett-burman experiment to increase supermarket sales of a national magazine
G. H. Bell, J. Ledolter and A. J. Swersey
Interfaces
Type: Article
2009
2007
Testing 1-2-3: Experimental design with applications in marketing and service operations
J. Ledolter and A. J. Swersey
Type: Book
2007
2006
Experimental design on the front lines of marketing: Testing new ideas to increase direct mail sales
G. H. Bell, J. Ledolter and A. J. Swersey
International Journal of Research in Marketing
Type: Article
2006
Using a fractional factorial design to increase direct mail response at Mother Jones Magazine
J. Ledolter and A. J. Swersey
Quality Engineering
Type: Article
2006
2005
An evaluation of pre-control
J. Ledolter and A. Swersey
Joseph M. Juran: Critical Evaluations In Business And Management
Type: Article
2005
1997
Dorian Shainin's variables search procedure: A critical assessment
J. Ledolter and A. Swersey
Journal of Quality Technology
Type: Article
1997
Quality Activities and Quality Performance of Japanese and US Firms in the Printed Circuit Board Industry
A. J. Swersey, S. Ishii and H. Takamori
The Practice of Quality Management
Type: Article
1997
1995
An integer programming model for locating vehicle emissions testing stations
A. J. Swersey and L. S. Thakur
Management Science
Type: Article
1995
1994
The deployment of police, fire, and emergency medical units
A. J. Swersey
Handbooks in operations research and management science
Type: Article
1994
1993
Improving Fire Department Productivity: Merging Fire and Emergency Medical Units in New Haven
A. J. Swersey, L. Goldring and E. D. Geyer
Interfaces
Type: Article
1993
1988
A transportation problem in which costs depend on the order of arrival
E. V. Denardo, U. G. Rothblum and A. J. Swersey
Management science
Type: Article
1988
1986
Delivery of urban services: with a view towards applications in management science and operations research
A. J. Swersey
Type: Book
1986
The deployment of urban emergency units: a survey
P. Kolesar and A. J. Swersey
Type: Article
1986
1984
Scheduling school buses
A. J. Swersey and W. Ballard
Management Science
Type: Article
1984
1982
A Markovian decision model for deciding how many fire companies to dispatch
A. J. Swersey
Management Science
Type: Article
1982
1975
Improving the deployment of New York City fire companies
E. J. Ignall, P. Kolesar, A. J. Swersey, W. E. Walker, E. H. Blum, G. Carter and H. Bishop
Interfaces
Type: Article
1975
1974
AN ANALYSIS OF THE DEPLOYMENT OF FIRE-FIGHTING RESOURCES IN YONKERS. NEW YORK
J. Hausner, W. Walker and A. Swersey
Type: Article
1974
1971
Application of Systems Analysis to Urban Fire Protection
A. J. Swersey
Type: Article
1971
1969
A mathematical formulation of the fire engine relocation problem
A. J. Swersey
Type: Article
1969