Mobile Banking in India: Barriers and Adoption Triggers

Mobile banking has brought the formal banking sector to a huge number of Indians.  Simple transactions, such as querying account balances, are most common, but there is huge potential to bring a vast array of financial services, everything from personal loans to investment products, to remote parts of India with mobile banking.

According to Professor K. Sudhir from the Yale School of Management,  “Our research suggests that supply side constraints are the bottlenecks to adoption; consumers are ready and waiting to adopt.”

Read the full report: Mobile Banking in India: Barriers & Adoption Triggers [pdf]