02/24/2014

Anthropologists and psychologists called it the "magical law of contagion," or the belief that a person's essence can be transmitted through objects they have touched. In the 1920s, anthropologist James Frazer suggested the belief was common to "savage and barbarous society." But, in a study published Monday in the journal PNAS, Yale University researchers argue that such magical thinking is alive and well here in the United States.

02/13/2014

Yale SOM alumna Kelly Goldsmith was recently acknowledged as one of the “Top 40 Under 40″ business school professors by Poets & Quants, and gives a nod her academic advisor, Professor Ravi Dhar, for his wisdom, creativity, and relentless work ethic.

01/09/2014

Firing people isn’t the nicest part of being the boss but sometimes it’s necessary -- and that goes for customers too. Whether the cost is emotional or financial, some clients simply demand more from you than their worth.

11/18/2013

Ravi Dhar, the George Rogers Clark Professor of Management and Marketing and director of the Center for Customer Insights at the Yale School of Management, has been honored with the 2013 Distinguished Alumnus Award of the Indian Institute of Management Calcutta.

09/26/2013

The “mommy track” gets its name, in part, because of the stereotype of who typically gets flex-time jobs—professional working mothers who wish to dial back their schedule in order to care for children at home.

08/13/2013

Today’s lifestyle norms may have something to do with one-dimensional thinking. Items once seen as luxuries are now seen as necessities, says Ravi Dhar, director of the Yale Center for Customer Insights.

07/13/2013

Does homeownership make you happy? In an article in the New York Times, Homeownership, the Key to Happiness?, Professor Ravi Dhar explains why the hedonic adaption theory is relevant. "Like any possession, its impact on happiness diminishes over time," he stated.

06/20/2013

Hear from six top CMOs from Visa, IBM, L'Oreal, MasterCard and more as they advise new MBAs on what skills are paramount as they prepare to enter the marketplace.

06/19/2013

Sales of licensed products climbed for the second consecutive year in 2012, continuing the upward trajectory re-established in 2011.

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