Category: Healthcare

Displaying 35 results

Can an international perspective help create a value-based health system?

International comparative healthcare is a largely untapped field. Health policy researcher Jennifer Baron '05, describes programs that suggest steps toward aligning incentives for all participants around value judged on health results. Even looking at countries that provide near-universal access to care, she finds that a comprehensive value-based system doesn’t yet exist.
Opinion
Healthcare

Can health be a retail business?

MinuteClinic was founded in 2000 to provide retail healthcare — walk-in care for common illnesses. There are more than 500 MinuteClinics across 26 states and they have seen more than two million patients. CVS bought MinuteClinic in 2006 and most clinics are located in CVS pharmacies. Q3 talked with Cris Ross, MinuteClinic’s chief information officer, and Dr. James Hartert, the company’s chief medical officer, about how their business could change healthcare.
Q & A
Healthcare

Can empathy help healthcare and business?

Organizational change can occur at the level of technological innovation or at the level of human interaction. Consulting firm Katzenbach Partners studied customer service across industries and developed a model that proposes creating competitive advantage through a holistic approach to customer service. A recent white paper, “The Empathy Engine: Achieving Breakthroughs in Patient Service,” applies this analysis to the healthcare industry. Q3 talked with Jenny Machida, a leader in Katzenbach Partners’ healthcare practice and one of the authors of the paper, about the personal side of patient service.
Q & A
Healthcare

Can good health be good business?

Business and health could be said to coexist uneasily; many see the quest to increase profits and control costs as antithetical to quality care. But business is also a driver of innovation and efficiency in healthcare. Four leaders of healthcare organizations discuss the challenges in trying to deliver both good business and good health.
Q & A
Healthcare

How do healthcare consumers make decisions?

Like consumers of other goods and services, healthcare consumers don’t always make decisions that are in their own best interests. Four experts — a psychologist, an organizational behaviorist, a behavioral economist, and a clinician — discuss the challenges of helping people make healthy choices.
Q & A
Behavioral Approach to Management Healthcare

Should employers be responsible for health?

More than 160 million Americans receive their healthcare coverage through an employer-sponsored program. In recent years, as the costs of healthcare have risen, so have premiums for workers and costs for companies. Is the system sustainable? Does it affect the competitiveness of American companies? Does it prompt innovations in healthcare delivery?
Opinion
Competition and Strategy Healthcare

How far would you go for surgery?

The need for serious — and expensive — dental work forced freelance writer Jeff Schult to get creative. Research led him to a clinic in Costa Rica, which opened Schult to the burgeoning world of medical tourism. Two years ago he published Beauty from Afar: A Medical Tourist’s Guide to Affordable and Quality Cosmetic Care Outside the U.S. Schult describes how this international market is changing healthcare.
Q & A
Healthcare

What is the return on a life saved?

Ed Kaplan and David Paltiel have known each other for 20 years, sometimes collaborating on research projects or coauthoring papers. They argue that when the tools of a business education are applied to the problems of healthcare, such as the HIV/AIDS pandemic, the result can be better decisions about how to use scarce resources.
Q & A
Healthcare Innovation

How can we fund innovation?

In searching for opportunities to invest in healthcare, venture capitalists must consider not only which new technologies and ideas are likely to develop into successful businesses, but which are poised to transform medicine — and which can make a difference in people’s lives.
Opinion
Healthcare Innovation