Associate Director, Admissions

Detailed Job Listing:

job family: Managerial & professional 

STARS Requisition: 43915BR
University Job Title:  Student Services Officer 3, Professional Schools 
Department Job Title: Associate Director, Admissions  

Grade: 23

Position Focus: 

Reports to the Director of Admissions for Analytics and Evaluation, with a secondary reporting relationship to the Deputy Director of Admissions for Operations and Enrollment. As a core member of the professional admissions team, plans and participates in the recruitment, selection and attraction of the strongest possible student body for Yale SOM. As a member of the leadership team, leads the development and implementation of initiatives that fall within the Associate Director’s specific areas of responsibility.  

Essential Duties: 

  1. Review and evaluate applications to the MBA program and present candidates to the other members of the Admissions Committee. (All committee members are professional admissions staff.)  Contribute informed opinions with regard to applicants’ final decisions.  
  2. Interview and provide guidance and counseling to prospective students. Represent Yale SOM by speaking at events and interacting with prospective applicants.
  3. Manage and direct the overall efforts of the Admissions Office as they relate to a specific substantive coverage area such as diversity, communications and outreach, interviews and campus visits, events, data and evaluation, and technology and operations. Develop new and proactive ideas/programs for this area, assess for integration with the office’s overall strategy, and determine and identify appropriate staff participation for implementation and ongoing management of new programs.
  4. In conjunction with the senior Admissions staff, set the school’s and office’s strategic vision as it relates to the substantive coverage area.
  5. May supervise the daily activities of full-time and casual C&T staff and coordinate work with other M&P staff as they relate to the specific substantive coverage area.
  6. Design and implement innovative projects based on the needs of the admissions office.
  7. May be assigned to serve on key committees and to other projects or initiatives.

Required Education & Experience: 

Bachelor’s degree in a relevant field and four years of experience in a related area or an equivalent combination of education and experience.

Required Skills & Abilities: 

  1. Ability to initiate programmatic and individual activities while functioning in a team setting. Ability to handle multiple tasks and projects simultaneously.
  2. Strong analytical and technical skills, including ability to work with advanced MS Office, complex databases and spreadsheets.
  3. Exceptional oral and written communication skills required to interact effectively with a range of internal and external constituencies.  
  4. Strong organizational and supervisory skills.
  5. Superior interpersonal skills.


MBA or other advanced degree. Four years of experience in higher education or a field consistent with career paths of management student. Global orientation; experience working across countries and regions, and fluency in more than one language.


  • Customer Service Focus – Listening carefully to and understanding customers’ needs and proactively responding to those needs in a consistent and timely manner.
  • Teamwork/Communication – Working cooperatively to achieve common goals. Support cooperation, collaboration and the sharing of information.
  • Product Excellence – Provide the best quality product available and continuously upgrade standards to maintain quality.
  • Leadership – Provide direction and motivation to others through communication, modeling appropriate behavior, optimism and high achievement.
  • Innovative – Openness to new ideas and their implementation. Ability to react and adapt to changing situations appropriately.
  • Strategic Thinking – Recognize opportunities, identify critical, high pay-off activities and prioritize them to attain goals.

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