Assistant Director, Academic and Student Affairs, MBA for Executives

Detailed Job Listing:

job family: managerial and professional  

STARS Requisition: 46905BR
University Job Title: Assistant Director 1
Department Job Title: Assistant Director, Academic and Student Affairs, MBA for Executives  

Grade: 22

Position Focus: 

 Reporting to the Assistant Director, MBA for Executives and as a core member of the program team, the Assistant Director schedules, plans and executes programmatic activities both curricular and extracurricular. As a member of the program team, leads the development and implementation of initiatives that fall within the Assistant Director’s specific areas of responsibility.

Essential Duties: 

  1. Work with the Assistant Director, faculty and teaching assistants to assist in delivery of academic program including:
  • Scheduling Year 1 courses and assisting with scheduling of Year 2 courses.
  • Preparing and distribution of course related materials.
  • Provide guidance to faculty with Canvas.
  • Liaising with faculty and teaching assistants to ensure consistent delivery of course content, including training of TAs.
  1. Provide pastoral care and academic advising, both in large-scale presentations and one-to-one, for all students in Year 1 of the EMBA program; ensure a smooth transition to Year 2.
  2. Lead on planning and logistics for Orientation, In-Residence and Graduation; work with Assistant Director to successfully onboard students in the lead-up to Orientation.
  3. In conjunction with the Associate Director develop and execute a series of extracurricular activities including workshops and social functions.
  4. In conjunction with Program Administrator and IT, oversees the Extended Classroom program, including the hiring and training of Classroom Media Coordinators, scheduling and sign-ups.
  5. Manage relationships within SOM and the University as well as with external parties that are important to the development and delivery of programmatic activities.
  6. Manage program related internal communications to faculty directors, students and alumni including newsletters and the SOM EMBA Portal, admitted portal and website.
  7. When needed, assist the EMBA Admissions team with on campus recruiting events and hosting campus visitors.
  8. Assist the Assistant Director in the management of the Independent Study process for EMBA students.
  9. Monitor academic standards and progress of students.
  10. Supervise C&T staff member.
  11. Hires and trains student workers.
  12. Represent EMBA program at industry gatherings as needed.

Required Education & Experience: 

Bachelor’s degree in a related field and 3 years of experience or equivalent combination of education and related experience.

Required Skills & Abilities:   

  1. Ability to initiate programmatic and individual activities while functioning in a team setting. Ability to handle multiple tasks and projects simultaneously.
  2. Strong analytical and computer skills, including ability to work with advanced MS Office, complex databases and spreadsheets. Familiarity with Zoom Platform or other conference technology.  
  3. Exceptional oral and written communication skills required to interact effectively with a range of internal and external constituencies.
  4. Strong organizational and supervisory skills.
  5. Superior customer service and interpersonal skills. Must be available for domestic and international travel.

Preferred:

Prior experience in higher education or a field consistent with career paths of experienced management students. Experience in a high end/high touch customer environment. Global orientation; experience working across countries and regions, and fluency in more than one language.

Competencies:

  • Customer Service Focus – Listening carefully to and understanding customers’ needs and proactively responding to those needs in a consistent and timely manner.
  • Teamwork/Communication – Working cooperatively to achieve common goals. Support cooperation, collaboration and the sharing of information.
  • Product Excellence – Provide the best quality product available and continuously upgrade standards to maintain quality.
  • Leadership – Provide direction and motivation to others through communication, modeling appropriate behavior, optimism and high achievement.
  • Innovative – Openness to new ideas and their implementation. Ability to react and adapt to changing situations appropriately.
  • Strategic Thinking – Recognize opportunities, identify critical, high pay-off activities and prioritize them to attain goals.

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